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Strategy & Governance

LoyJoy Case Study: How AI Enhances Customer Engagement Using Chatbots

How AI enhances customer engagement using chatbots.

​​Establish an Integrated IT-Business Operating Model​

Technology is now a driving force at the core of modern organizations. As emerging technologies expand exponentially, the need for technical capabilities requires a seismic...
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Embed Technology Organization Readiness Assessment

An Excel-based assessment tool to determine whether your organization is prepared to adopt an embedded technology model.

Establish an Integrated IT-Business Operating Model Storyboard

A comprehensive guide to embedding technology capabilities across the enterprise to engage and enable your organization.

IT and Digital Capabilities and Definitions

A reference guide to how IT capabilities are defined and align to overarching IT frameworks.

Tech-Enabled Organization Playbook

A detailed guide for IT and the organization’s leadership on execution and delivery of the new model.

Establish an Integrated IT-Business Operating Model Executive Presentation

A visual and customizable presentation template for executives and senior leadership.

AI Transformation Brief – June 2025

The latest AI announcements from the AWS Washington Summit 2025, Microsoft 91Ƭ 2025, Google I/O, DeepSeek, and Apple Worldwide Developers Conference.

Five Key Takeaways From Info-Tech LIVE 2025

Explore a recap of key insights shared during Info-Tech LIVE 2025. From embracing bold leadership and continuous learning to navigating the complexities of AI and making...

91Ƭ or Buy? The AI Vendor Landscape in IT 2025 Keynote

Organizations are eager to adopt generative AI, yet success remains elusive. Learn how you can leverage the Info-Tech AI Marketplace to guide your decision-making process.
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