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This storyboard will help you develop an IT chargeback program that establishes IT cost transparency and accountability for the consumption of IT services.
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Read this Executive Brief to understand how to implement an IT chargeback program at your organization. Identify and define your user-facing IT services, allocate IT costs,...
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IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that matters...
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Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...
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After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...
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The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...
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The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a change...
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This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.
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The Services Definition Chart is where it all comes together. This chart is to be embedded into the final service catalog. It should include only information relevant to...
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Completing the project charter will help you get the project off the ground.
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