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Establish a Foresight Capability – Executive Brief

Read our concise Executive Brief to find out how to effectively apply strategic foresight, review Info-Tech’s methodology, and understand the four ways we can support you...

Establish a Foresight Capability

An innovative CIO must identify relevant trends early and respond to them quickly. By applying strategic foresight, CIOs can help their organizations become more proactive...
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IT Steering Committee Charter

Use this template to create an IT steering committee charter.

Master the Art of Stakeholder Management in Small Enterprise Environments Storyboard

Stakeholder management is not a one-off project and is always relevant to your department.

Master the Art of Stakeholder Management in Small Enterprise Environments

Stakeholder management is something everyone does, but unfortunately few people actually do well. Taking the time to properly identify critical stakeholders and...

Service Definitions: Visual Representations

This template will help you understand IT service definitions from a visual perspective.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with documenting...

Create an IT View of the Service Catalog – Phase 3: Identify Underpinning Services

This phase of the blueprint will introduce a method for finding underpinning supporting technologies and documenting them appropriately for use in the catalog.

IT Service Catalog

Use this tool to document your user-facing IT services including their technical components. The tool lists sample services as examples.

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.
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