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In the launch phase, you will make the case for IT chargeback. You will then assess the financial maturity of the organization and identify a pathway to success. Lastly,...
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This storyboard will help you develop an IT chargeback program that establishes IT cost transparency and accountability for the consumption of IT services.
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Completing the services definition chart will help your business pick which information you want to include in the catalog. This phase also prepares your catalog to be...
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After completing this phase, you should have identified all services IT offers to each LOB or functional group. Each group should receive different services and display...
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The Identify and Define Enterprise Services phase will help you target enterprise services offered by your IT team. They are offered to everyone in the organization and...
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The Launch the Project phase will walk you through completing Info-Tech's project charter template. This phase will help you build a balanced project team, create a change...
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This storyboard will help you design a definition chart of all IT services offered to your business. The chart will help you build a service catalog tool.
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Following discovery, build an integration roadmap to achieve the technology end-state.
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During discovery, identify operational imperatives and quick-wins to maintain business function while capturing synergies.
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Kick-start the discovery of each IT domain in both organizations and design the resultant state.
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