The disruptive potential of AI in ITSM offers much more than simply automating the service desk for efficiency gains. The true power of AI lies in its ability to...
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Relationships drive IT satisfaction more than you might initially realize. Indeed, relationship satisfaction is so highly correlated with overall satisfaction with IT, that...
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From decoding generative AI to maturing financial processes and modernizing infrastructure, IT leaders are aligning strategy with execution to meet today’s urgent mandate...
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Organizations are increasingly dependent on IT for success, putting the spotlight on IT and the CIO like never before. Yet, outdated perceptions of IT as a cost center or...
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AI’s unprecedented capabilities have the potential to redefine how organizations connect with their customers – for better and for worse. With the right strategic...
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Technology is now a driving force at the core of modern organizations. As emerging technologies expand exponentially, the need for technical capabilities requires a seismic...
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Learn more about leveraging exponential technology to meet socio-political and cultural uncertainty head on and explore other transformative insights on Exponential IT in...
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Learn more about identifying and filling skills gaps internally, gaining stakeholder buy-in, and other actionable insights from this LIVE 2025 keynote presentation.
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Optimizing costs isn’t just a one-off fix of cutting budgets – it’s about making the best use of funds and investments to generate value.
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If you had to start entirely from scratch, with no team or AI technology, how would you start building an AI chatbot? How would you do it in 12 months?
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