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Salesforce Outage Leaves Organizations Scrambling to Cover Core Processes for CRM

A Salesforce outage on May 17, 2019 left many of the popular CRM vendor’s customers in a lurch. The incident highlights that even reliable, big-name vendors like Salesforce...

Mixed Reviews for Kronos Workforce Mobile App

Extending a product’s desktop functionality and user experience to a mobile platform is not always a guaranteed success. Kronos is experiencing mixed reviews for its Kronos...

eLogic Learning Releases iOS App for Its eSSential LMS

eLogic Learning claims to be taking the lead in mobile support by releasing its iOS app. However, offering a mobile experience has been table stakes in the industry for...

Sage Business Cloud Enterprise Management Proclaimed a Platform!

Sage is proclaiming that the V12 release of Sage Business Cloud Enterprise Management is a platform, not just a product. An upgraded, adaptive user experience (UX) to...

The Emerging Field of Learning Analytics in Education Learning Management Systems

The real benefit of having an education LMS is the ability of professors to track learning and for universities to save students before they drop out. This not only will...

Salesforce Set to Release LXP, myTrailhead, in 2019

Salesforce is entering into the LXP market with myTrailhead, which is built off of its Trailhead free learning platform. myTrailhead will offer companies the ability to...

Epicor Rivals ERP Big Shots by Joining AI Arms Race

Epicor Software Corporation plans to release Epicor Virtual Agent for general availability in May 2019. Designed by leveraging AI Services from Microsoft Azure this new...

Adobe Captivate Prime Introduces Gamification for User-Generated Content and a New Manager Compliance Dashboard

Recently, Adobe Captivate Prime released an update that is more than just tweaking the interface. The latest update introduces social tools, gamification, and...

Esri Advances Its Development Platform

Esri made several big announcements at its Developer Summit in Palm Springs, CA, in March 2019. ArcGIS for Developers is a suite of developer tools and resources...

Insights for CIOs From Esri’s Public Sector CIO Summit

Esri recently hosted the sixth annual Public Sector CIO Summit. Key topics included the role of emerging technology, emerging trends like location intelligence and smart...
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