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Tagged - Strategy

​​Create a Service Management and IT Operations Strategy​

Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals.
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Service and IT Operations Strategy and Roadmap Template​

A customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation.

Business-ITOps Alignment Workbook

An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.

Service and Operations Task Planning and Role Assignment Tool

An Excel-based template to document and prioritize activities.

Service and Operations Strategy Assessment

An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.

​​Create a Service Management and IT Operations Strategy​ – Phases 1-3

A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to organizational...

Meet the Canadian Public Sector Executive Services Leadership Team

Canada is really big, and so is 91ÖÆÆ¬³§â€™s dedicated Canadian Public Sector research and advisory services team’s ambition. We ensure that our members in...

Develop Your Target Evaluation Framework for M&A Success

If you’re new to the acquisition game, don’t jump in without adequate preparation and an in-depth understanding of what you expect from any M&A transactions. Develop your...

Digital Taxonomy

Speak the same language to realize the value of digital. Use the digital taxonomy to align your whole organization with your digital strategy and the value you expect...

Exponential IT: Infrastructure and Operations

Use this brief primer to understand the implications of Exponential IT on Infrastructure and Operations.
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