Tagged - Standardize the service desk
Types of Content
Service Desk Maturity AssessmentThe tool is designed to identify the gaps in your organization鈥檚 service desk operation. The assessment includes metrics, processes, and technology. |
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Service Desk Project SummaryStakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements... |
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Service Desk Standard Operating ProcedureThis template is designed to help service managers kick-start the standardization of service desk processes. |
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