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This phase of the blueprint, Select and Implement a Social Media Management Platform, will help you determine if a dedicated SMMP is right for your organization.
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Rein in social media by choosing a management platform that鈥檚 right for you.
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Read this Executive Brief to understand how you can maximize the value of your social initiatives.
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Use this template to support your business's evaluation of vendors and their solutions. Provide vendors with scenarios that prompt them to display not only their solution's...
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Use this tool to help build a CRM strategy for the organization based on the specific use case that matches your organizational needs.
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A project charter serves several important functions. It organizes the selection and procurement project so that you can make efficient and effective resource allocation...
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