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In 2025, Salesforce launched its Next Gen Marketing Cloud, debuting a new 鈥渁gentic marketing鈥� model in which autonomous AI agents independently build, personalize, and...
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Align your tools, data, and teams to eliminate CX friction and execute a seamless omnichannel strategy. This playbook zeroes in on the highest-impact gaps in your customer...
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Identify and fix high-impact gaps in your omnichannel journey with a practical, scalable strategy.鈥�
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91制片厂 an actionable omnichannel execution plan using this strategy template
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How AI is used in audience analytics and smart digital signage.
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The loyalty management solution has a role to play in the entire member journey and lifecycle. An agile pivot from traditional toward a digital loyalty program will require...
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This step-by-step deck walks you through a strategic loyalty management selection process to drive digital loyalty transformation.
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Leverage the digital loyalty strategy research to enhance the business model, streamline and transform processes, and make use of technologies to optimize guest experiences...
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Understand how a digital loyalty program strategy can support the business and help it stay competitive through the digital economy.
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Retail Better Data for Decision Making Trend Report
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