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The Omnichannel Strategy Playbook Template

91ÖÆÆ¬³§ an actionable omnichannel execution plan using this strategy template

The Omnichannel Playbook

Align your tools, data, and teams to eliminate CX friction and execute a seamless omnichannel strategy. This playbook zeroes in on the highest-impact gaps in your customer...
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​The Omnichannel Playbook – Phases 1-3

Identify and fix high-impact gaps in your omnichannel journey with a practical, scalable strategy.​

Social Media

The Social Media workshop provides clear, measurable improvements to your social media strategy,

Staffing & Recruiting Social Media for Recruiting Report

Staffing & Recruiting Social Media for Recruiting Report

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Collaboration Capability Map

Use this template to document the communication and collaboration tools that exist in your environment.
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