Tagged - knowledgebase
Types of Content
Service Desk Executive PresentationImproving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and the... |
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Customer Service Knowledge Management Platform Vendor Shortlist ToolUse this tool to generate a customized shortlist of vendors based on the capabilities your organization requires in a Customer Service Knowledge Management (CSKM) platform. |
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Customer Service Knowledge ManagerTo successfully implement a Customer Service Knowledge Management (CSKM) platform, ensure that you hire the right people with the right skills to serve as full-time... |
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