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Tagged - IT Strategy

Business Context Interview Guide

An interview guide to help you elicit the business context by interviewing business leaders and peers.

Service and IT Operations Strategy and Roadmap Template​

A customizable PowerPoint template to document the outputs from this blueprint’s activities in a boardroom-ready presentation.

Business-ITOps Alignment Workbook

An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.

Service and Operations Task Planning and Role Assignment Tool

An Excel-based template to document and prioritize activities.

Service and Operations Strategy Assessment

An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.

​​Create a Service Management and IT Operations Strategy​ – Phases 1-3

A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to organizational...

​​Create a Service Management and IT Operations Strategy​

Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization’s greater goals.
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Communicate Your CEO-CIO Alignment Results

This template should be used after completing the CEO-CIO Alignment diagnostic to communicate the results with the CEO or other appropriate business leader.

Communicate Your CIO Business Vision Diagnostic Results

After completing the CIO Business Vision Diagnostic it is important to share the results and highlight next steps with business leaders. Use this template to support...

Adopt an Exponential IT Mindset Storyboard

The role of IT has evolved throughout the past couple generations to enable fundamental business transformations. In the autonomization era, it will have to evolve again to...
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