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An interview guide to help you elicit the business context by interviewing business leaders and peers.
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A customizable PowerPoint template to document the outputs from this blueprint鈥檚 activities in a boardroom-ready presentation.
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Develop a holistic, integrated vision for IT operations and service management practices in alignment with your organization鈥檚 greater goals.
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A step-by-step methodology to envision the future of service management and ITOps, assess the current state, and develop a roadmap to align IT initiatives to organizational...
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An Excel-based template to document and prioritize activities.
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An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.
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An easy-to-use Excel workbook allowing an extensive self-assessment of your integrated operational practices.
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Discover how effective vendor management can transform your IT strategy by leveraging external expertise, fostering innovation, and ensuring high-quality service delivery....
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A template to help ensure every role, project, or task has an accountable party.
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A template to help you describe the business case for a SCaaS solution.
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