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The capstone deck aligns all Infrastructure & Operations domains to the associated blueprints.
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In this note, I interviewed Himadri Das, head of automation at TietoEVRY. Areas that were covered include important things businesses should consider for implementing...
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SolarWinds has announced updates to its IT operations management suite of products. These updates will improve users鈥� ability to monitor, manage, and secure hybrid...
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Ayehu is working to bridge the gap between IT Operations and Security Operations. We expect to see more vendor product offerings follow suit.
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XebiaLabs has announced that it has received certification of its new XL Release app integrating ServiceNow and the XebiaLabs DevOps Platform. The integration enables...
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This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.
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Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.
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Though the benefits are widely understood, many organizations don't have SOPs and those that do don't maintain them. Adopt an approach to drive process improvement,...
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Use flowcharts and checklists to create effective SOP documents.
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A leading University making the transition toward becoming a 91制片厂 Institution had a consistent record of growth which created a supply and demand imbalance between...
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