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Tagged - incident management

Security Incident Report Template

Use this template to create a high-level summary of security incidents.

Root-Cause Analysis Template

Use this template to help you determine the root-cause of your security incident.

Security Incident Management Maturity Checklist ‒ Preliminary

Use this tool to help you quickly gauge your organization's current security incident management processes.

Service Support Strategy Worksheet

This template will help you document the service support strategy as you work through the project blueprint.

91ÖÆÆ¬³§ a Service Support Strategy – Phase 1: Design Target State

This phase of the blueprint 91ÖÆÆ¬³§ a Service Support Strategy will help you review service support trends and identify relevant organizational goals.

Prepare for Cognitive Service Management – Executive Brief

Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech’s methodology, and understand how we can support you...

Prepare for Cognitive Service Management – Storyboard

This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...

Prepare for Cognitive Service Management

Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...

Fast Track Your GDPR Compliance Efforts – Phase 5: Prioritize Your GDPR Initiatives

This phase of the blueprint, Fast Track Your GDPR Compliance Efforts, highlights the next regulatory steps and helps prioritize all your compliance projects.

Fast Track Your GDPR Compliance Efforts

The GDPR enforcement deadline is here. Organizations must understand the risk of non-compliance and what the ramifications may mean for their reputation and future revenue....
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