91ÖÆÆ¬³§

Tagged - incident management

2020 Security Priorities Report – The Five Priorities

Use this deck to understand what projects security practitioners are prioritizing for 2020.

2020 Security Priorities Report – Priority 1: Data Security

This priority of the 2020 Security Priorities Report will help you understand why data security is being prioritized by security professionals.

Security Incident Report Template

Use this template to create a high-level summary of security incidents.

Root-Cause Analysis Template

Use this template to help you determine the root-cause of your security incident.

Security Incident Management Maturity Checklist ‒ Preliminary

Use this tool to help you quickly gauge your organization's current security incident management processes.

91ÖÆÆ¬³§ a Service Support Strategy – Phase 1: Design Target State

This phase of the blueprint 91ÖÆÆ¬³§ a Service Support Strategy will help you review service support trends and identify relevant organizational goals.

Service Support Strategy Worksheet

This template will help you document the service support strategy as you work through the project blueprint.

Prepare for Cognitive Service Management – Executive Brief

Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech’s methodology, and understand how we can support you...

Prepare for Cognitive Service Management – Storyboard

This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...

Prepare for Cognitive Service Management

Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don’t fall prey to the...
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171
GET HELP
Contact Us