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At Zoholics Canada 2025, Zoho reviewed recent updates to Zoho One while also introducing new products tailored for the Canadian market. The event highlighted Zoho鈥檚 dual...
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NiCE鈥檚 2025 Analyst Summit marked a decisive shift toward AI orchestration in customer experience. The company鈥檚 momentum highlights not only innovation potential but also...
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The Canadian leg of Microsoft鈥檚 AI Tour presented a 鈥淐opilot everywhere鈥 strategy for 鈥渇rontier firms.鈥 While data sovereignty was a primary message, important...
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Align your tools, data, and teams to eliminate CX friction and execute a seamless omnichannel strategy. This playbook zeroes in on the highest-impact gaps in your customer...
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Identify and fix high-impact gaps in your omnichannel journey with a practical, scalable strategy.鈥
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91制片厂 an actionable omnichannel execution plan using this strategy template
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After another impressive quarter, Salesforce announced full-year 2020 results that exceeded expectations. Also announced were Keith Block鈥檚 departure, Gavin Patterson鈥檚...
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Oracle reported slightly better-than-expected Q2 FY20 results, but despite substantial revenue numbers and high growth areas such as Oracle Cloud, Fusion ERP, and...
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