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At Zoholics Canada 2025, Zoho reviewed recent updates to Zoho One while also introducing new products tailored for the Canadian market. The event highlighted Zoho鈥檚 dual...
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NiCE鈥檚 2025 Analyst Summit marked a decisive shift toward AI orchestration in customer experience. The company鈥檚 momentum highlights not only innovation potential but also...
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The Canadian leg of Microsoft鈥檚 AI Tour presented a 鈥淐opilot everywhere鈥� strategy for 鈥渇rontier firms.鈥� While data sovereignty was a primary message, important...
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91制片厂 an actionable omnichannel execution plan using this strategy template
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Identify and fix high-impact gaps in your omnichannel journey with a practical, scalable strategy.鈥�
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Align your tools, data, and teams to eliminate CX friction and execute a seamless omnichannel strategy. This playbook zeroes in on the highest-impact gaps in your customer...
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An overview of the key drivers that impact customer experience as well as a structured approach to elevate CX within a retail bank.
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Identify opportunities and risks, analyze changes in the vendor space, and examine Info-Tech鈥檚 door lock access technical architecture and IT/OT hand-off operating model to...
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Access control systems are faced with the challenge of blurring lines between physical security and information security as organizations search for digital means of...
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Marketing & Advertising Personalizing the Experience Trend Report
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