Tagged - Customer Service
Types of Content
Understand and Apply Internet-of-Things Use Cases to Drive Organizational Success 鈥� Executive BriefRead this Executive Brief to understand whether the IoT is the right technology for your organization. Company leaders must understand how it will impact their industry and... |
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Understand and Apply Internet-of-Things Use Cases to Drive Organizational SuccessThis blueprint reviews Info-Tech鈥檚 definition and the scope of the Internet of Things (IoT) and highlights three enterprise use cases for IoT across proactive customer... |
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Drive Customer Convenience by Enabling Text-Based Customer SupportThis blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support. |
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Text-Based Customer Support Project Charter TemplateA project charter serves several important functions. It organizes the selection and procurement project so that you can make efficient and effective resource allocation... |
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CSM Procurement Project Charter TemplateA project charter serves several important functions. It organizes the selection and procurement project so that you can make efficient and effective resource allocation... |
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