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Tagged - customer centric

Grid Modernization – Optimize Opportunities and Minimize Risks

This deep-dive trends report provides insights of the profound impacts of grid modernization programs on people, process, and technology. Combing the lessons learned from...

The Future of Utilities Trends Report – The Four Trends

This strategic foresight trends report highlights four transformational utilities industry trends to guide business and IT leaders through the energy transition period to...

The Future of Utilities Trends Report

This trends report will provide insights on the opportunities and challenges ahead leading to the utilities of the future. Built upon the enablement of foundational IT...

Plan Your Digital Transformation on a Page – Phase 4: Sustain Digital Transformation

Create, polish, and socialize the Digital Strategy on a Page.

Plan Your Digital Transformation on a Page – Phase 3: Define the Digital Roadmap

Define, prioritize, and roadmap digital initiatives and plan contingencies.

Digital Strategy on a Page

This template will allow you to create an executive summary of your digital strategy that will educate stakeholders and inspire change.

Plan Your Digital Transformation on a Page – Phase 2: Design the Digital Future State Vision

Identify business imperatives, define digital outcomes, and define the strategy’s guiding principles.

Plan Your Digital Transformation on a Page – Phase 1: Scope the Digital Transformation

Learn how to apply the Digital Value Pools thought model and scope your strategy around them.

Plan Your Digital Transformation on a Page – Phases 1-4

The age of digital has created new ways for organizations and customers to form relationships. To survive, organizations must digitally transform to fit customer needs....

Plan Your Digital Transformation on a Page – Executive Brief

Read our concise Executive Brief to understand how digital disruption is driving the need for transformation, and how Info-Tech’s methodology can help.
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