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Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don鈥檛 fall prey to the...
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This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...
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Use the Employee Recognition Nomination Form for employees to nominate their peers to be recognized.
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Use the Internal Communications Plan tool to help you organize the steps and resources required to support your internal communications strategy.
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This research will lay the groundwork for establishing a centralized, effective, and efficient system for managing identity and access. We will help organizations take back...
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This storyboard will help you lay the groundwork for establishing a centralized, effective, and efficient system for managing identity and access. Simplify your identity...
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IT policies are written, approved, signed 鈥� and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure &...
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Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...
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This template includes all the procedures that CAB members will follow during the change approval process.
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Define and Validate the Service Level Agreements
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