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Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...
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This template includes all the procedures that CAB members will follow during the change approval process.
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Define and Validate the Service Level Agreements
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Use this tool to identify project stakeholders and the impact that the project will have on them, as well as the reaction you expect to receive from the stakeholders.
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Software delivery teams must enable the organization to react to market needs and competitive changes in order to improve the business鈥� bottom line. Instill the proper...
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Read this Executive Brief to understand why process ownership and transparency across the entire pipline is critical to release management success.
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This storyboard will help you increase the success of releases with standardized release management practices.
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This phase of the blueprint, Optimize Applications Release Management, will help you define the motivators for optimizing release management.
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Use this template to document your release processes, roles and tools of your release management standard.
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This phase of the blueprint, Optimize Applications Release Management, will help you design release processes, a program framework, release change management processes and...
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