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Discover how the enterprise collaboration marketspace evolved.
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Understand the enterprise collaboration marketspace鈥檚 current state.
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Small enterprise IT leaders are faced with similar expectations to their large or medium counterparts but less resources to meet them. Create an IT strategy based on...
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Approach your IT strategy development effort as a project, managing the aspects of scope, time, cost, quality, human resources, risk, procurement, communications, and...
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The service desk is at the front line of IT services and is among the most process-intensive elements of any IT operation. Use this tool and template to assess IT service...
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The goal of this tool is to help IT departments track the distribution of staff at various experience levels and set a baseline for their hiring and professional...
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The purpose of Performance Measurement and Professional Development is to gather performance feedback at regular intervals and to apply that feedback as a component in the...
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A critical part of the performance evaluation process is to engage staff in self-evaluation. This template provides a worksheet to capture information about a...
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Regular performance reviews are critical to maintaining the morale and productivity of staff. This template provides a worksheet to capture information about a...
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This tool offers an alternative method for evaluating employee performance. This method, called Managing by Objectives (MBO), is focused on the setting of measurable goals...
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