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Tagged - BPM

Create a Winning BPI Playbook – Phase 3: Analyze

This phase of the blueprint will assist in analyzing the current-state diagram that was constructed in the previous phase.

CXM Business Process Shortlisting Tool

This tool helps you outline and prioritize your customer experience management goals and link their relevance and value to APQC-based processes.

BPM Maturity Assessment Tool

This tool will help you determine how much your organization should invest in a business process management (BPM) initiative. The tool provides a questionnaire to assess...
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