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Tagged - BPM

Create a Winning BPI Playbook – Phase 3: Analyze

This phase of the blueprint will assist in analyzing the current-state diagram that was constructed in the previous phase.

Business Process Improvement Workbook

Use this template to document and collect the data outputs from the Create a Winning BPI Playbook blueprint.

CXM Business Process Shortlisting Tool

This tool helps you outline and prioritize your customer experience management goals and link their relevance and value to APQC-based processes.

BPM Maturity Assessment Tool

This tool will help you determine how much your organization should invest in a business process management (BPM) initiative. The tool provides a questionnaire to assess...
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