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Tagged - artificial intelligence

CX KPI Value Mapping Tool

A comprehensive tool to help you identify the right AI use cases to explore for CX.

Solution Development and Implementation Report

A comprehensive report template to document your outcomes for a fully scoped use case in a boardroom-ready presentation.

Solution Path and Size Estimation Tool

An Excel-based tool to help you identify the solution path and establish a size estimate for your project.

CX AI Use Case Discovery Tool

A robust, Excel-based tool to help you identify the right AI use cases to explore for CX in your organization.

Implement AI for Customer Experience Phases 1–4

A comprehensive guide to implementing AI solutions for customer experience in an organization.

Implement AI for Customer Experience

AI’s unprecedented capabilities have the potential to redefine how organizations connect with their customers – for better and for worse. With the right strategic...

Vispera: AI for Shelf Scanning and Product Recognition

Vispera: How AI is used in shelf scanning and product recognition by retailers and CPGs.

Narrato Case Study: AI for Content Creation & Marketing

How AI is used in content creation & marketing.

Does AI Need Knowledge?

AI is powered by machine learning, but processing huge amounts of data does not necessarily lead to knowledge creation. A more effective approach would incorporate a...

Megaputer Case Study: AI for Unstructured Data Analysis

How AI is used in unstructured data analysis.
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