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Google鈥檚 Contact Center AI is in beta. Start a proof of concept so you are ready to take advantage of this product when it reaches general availability.
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IBM recently announced that select Watson AI services will be made available across all cloud environments, reversing a decades-long business practice geared towards...
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In this fireside chat from the 2018 FiRe conference, three global experts discuss what "AI on the bleeding edge" really is and really is not. There are walls being hit,...
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This week we offer you a recap of the Opening Night talk at FiRe by Dennis Bushnell 鈥� Chief Scientist at the NASA Langley 91制片厂 Center. Part lists, part deep dives, and...
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Read our concise Executive Brief to find out why you should prepare for cognitive service management, review Info-Tech鈥檚 methodology, and understand how we can support you...
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Natural language processing and machine learning technologies have led to AI-assisted toolsets that promise dramatic IT operations improvements. Don鈥檛 fall prey to the...
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This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...
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In part two of the FiRe conference review, we continue our session synopses, including The Future of Identity & Online Privacy, World Interrupted: The Cyber Infrastructure...
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It seems as though not a news cycle goes by without the announcement of a new invention or a new technological improvement. But where is the stunning new science, the shift...
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Microsoft鈥檚 Ignite conference speaks to enterprise developers and IT teams, and this year鈥檚 event is making waves with a slew of new product announcements aimed squarely at...
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