What is Zyxel Next-Gen Firewall?
Get protection from malware and unauthorized application for your business. Keep your business running smoothly without downtime by protecting your network from outside threats. Deliver collaborative approach to complex security threats with unified management.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZyxel Next-Gen Firewall Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zyxel Next-Gen Firewall?
Pros
- Caring
- Reliable
- Performance Enhancing
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Access Control
Advanced Threat Protection
Deep Packet Inspection
Vulnerability Detection
Virtual Firewall
Application Control
Sandboxing
Identity Based Control
Web Content Filtering
Encrypted Data Control
Virtual Private Network
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Quality of Features
Zyxel Next-Gen Firewall Reviews
Rajpal S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2025
Firewall VPN Support.
Likeliness to Recommend
What differentiates Zyxel Next-Gen Firewall from other similar products?
As someone who manages networks for remote teams, I appreciate that this firewall comes with a full set of VPN options鈥擲SL, IPSec, even site-to-site links. It means we鈥檙e not stuck with just one way to connect and can build the right setup for each situation.
What is your favorite aspect of this product?
The VPN connections are solid, which is reassuring when you have people working from different cities or offices. Being able to pick from different VPN protocols is great, we can fine-tune access and security for each team or location.
What do you dislike most about this product?
Getting the VPN configured in the first place is a bit of a puzzle , I wouldn鈥檛 call it user-friendly.
What recommendations would you give to someone considering this product?
This firewall鈥檚 VPN support is a good fit for organizations with lots of remote staff or companies that need strong, flexible, and secure connections between sites. Just be ready to put in some effort during setup鈥攊t鈥檚 not the simplest, but it鈥檚 dependable once it鈥檚 up.
Pros
- Enables Productivity
- Unique Features
- Helps Innovate
- Continually Improving Product
Sonya G.
- Role: Sales Marketing
- Industry: Communications
- Involvement: End User of Application
Submitted Sep 2025
Powerful, Flexible and Secure Firewall Solution!
Likeliness to Recommend
What differentiates Zyxel Next-Gen Firewall from other similar products?
I like Zyxel's Next-Gen Firewall because it gives me fast performance, strong layered security and the flexibility to manage in the cloud or on-prem. The licensing is scalable and while costs can add up also I value the mix of speed, protection and easy management.
What is your favorite aspect of this product?
My favorite aspect of Zyxel's Next-Gen Firewall is its hybrid management. I can control and monitor the network both from the cloud and on-premises which makes managing security across multiple sites much easier.
What do you dislike most about this product?
What I dislike most about Zyxel's Next-Gen Firewall is that enabling all its security features can slow down performance and managing licenses for advanced features can get expensive.
What recommendations would you give to someone considering this product?
I would recommend starting with the core security features you need and gradually adding advanced modules as required. Take time to learn the cloud and on-prem management options to get the most out of its flexibility and performance.
Pros
- Inspires Innovation
- Altruistic
- Helps Innovate
- Performance Enhancing
Joshua P.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2025
Sophisticated cyber attack prevention mechanism.
Likeliness to Recommend
What differentiates Zyxel Next-Gen Firewall from other similar products?
The fact that it prevents a lot of cyber attacks effectively is what distinguishes it from other softwares
What is your favorite aspect of this product?
It has a very powerful tool that simply blocks the most malicious of viruses and phishing attempts.
What do you dislike most about this product?
I have no regrets in utilising the firewall which is a complete package of cyber attack prevention.
What recommendations would you give to someone considering this product?
I think it is a best match for mid size organization.
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
