Zoho Projects Customer Reviews 2025 | Project Management

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Zoho

Zoho Projects

Composite Score

8.7 /10

CX Score

8.9 /10

103 Reviews

What is Zoho Projects?

Plan, track, and collaborate using the preferred online project management software of more than a million businesses.

Company Details

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Zoho Projects Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Projects.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Projects?

2% Negative

8% Neutral

90% Positive

Pros

Respectful
Trustworthy
Reliable
Helps Innovate

Feature Ratings

Average 82

Collaboration

Planning and Scheduling

Workflow Management

Time & Expense Tracking

Budget Management

Resource Management

Hierarchical Task Management

Reporting

Document Management

Dependency and Milestone Tracking

Mobile Access

Vendor Capability Ratings

Average 81

Quality of Features

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Also Featured in...

Project Management - Midmarket

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Zoho Projects Reviews

Role: C-Level
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Intuitive, helpful, efficiency-focused product!

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

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Zoho Projects

What is Zoho Projects?

Company Details

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Awards & Recognition

Zoho Projects Ratings

87 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Zoho Projects?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Time & Expense Tracking Ability to track time for planning and estimating

Budget Management Includes financial planning, cost management, and payroll budgeting.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Project Management - Midmarket

Zoho Projects Reviews

Intuitive, helpful, efficiency-focused product!

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Collaboration

Planning and Scheduling

Workflow Management

Time & Expense Tracking

Budget Management

Resource Management

Hierarchical Task Management

Reporting

Document Management

Dependency and Milestone Tracking

Mobile Access

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Vendor Support

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training