Zoho Creator Customer Reviews 2025

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Zoho

Zoho Creator

Composite Score

8.0 /10

CX Score

8.3 /10

30 Reviews

What is Zoho Creator?

Zoho Creator is a low-code application development platform that enables users to build powerful and custom applications for their business needs. A user with any level of technical expertise can create functional applications owing to the platform's intuitive interface and short learning curve. Be it a simple task manager or a complex ERP system, you can build any type of tailor-made solutions 10X faster than traditional methods.

Company Details

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Awards & Recognition

Zoho Creator won the following awards in the Low-Code Business Process Management - Midmarket category

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4 Top Rated Capabilities

6 Top Rated Features

2024

4 Top Rated Capabilities

5 Top Rated Features

2023

Zoho Creator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Creator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Creator?

0% Negative

14% Neutral

86% Positive

Pros

Performance Enhancing
Enables Productivity
Reliable
Trustworthy

Feature Ratings

Average 83

Real-time Process Analysis

Low-Code Automation

Content Management

In-App Automated Workflows

Customizable Performance Dashboards

Process Workflow Designer

Process Automation Templates

Collaboration

BPMN Compliance

Process Library

Permissions and Governance

Vendor Capability Ratings

Average 82

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

Breadth of Features

Vendor Support

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Also Featured in...

Business Process Management

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Low-Code Development Tools

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Zoho Creator Screenshots

Zoho Creator Reviews

Hemanth G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Great platform for developing applications

Likeliness to Recommend

8 /10

What differentiates Zoho Creator from other similar products?

Zoho creator has various in-built and default options for application development. The plethora of features makes it such a rich and unique product, especially for developers

What is your favorite aspect of this product?

I like the simplicity of the software. Zoho Creator allows for development with minimum coding and also designing applications and understanding them visually is quite superb with Zoho Creator

What do you dislike most about this product?

I do not have any dislike with Zoho Creator

What recommendations would you give to someone considering this product?

This is a great platform for development beginners who are looking to build something quick and easy

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Vivek s.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Best application builder for developers

Likeliness to Recommend

8 /10

What differentiates Zoho Creator from other similar products?

This is one of the very few low code application development software and that is what is unique about it

What is your favorite aspect of this product?

I like the fact that Zoho creator is heavily integrated and highly customisable. Also the mobile workflows follow a simple drag and drop mechanism

What do you dislike most about this product?

Too complex applications are difficult to build with Zoho creator

What recommendations would you give to someone considering this product?

It is a great platform to begin your application development journey. A must for beginners

Pros

Continually Improving Product
Trustworthy
Caring
Saves Time

Phil E.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Low cost, not very intuitive, many limitations

Likeliness to Recommend

6 /10

What differentiates Zoho Creator from other similar products?

The low cost

What is your favorite aspect of this product?

The low cost

What do you dislike most about this product?

Lack of intuitiveness

What recommendations would you give to someone considering this product?

Be sure it delivers your requirements before investing too much time

Pros

Reliable
Enables Productivity
Trustworthy
Performance Enhancing

Cons

Slower Product Innovation

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Zoho Creator

What is Zoho Creator?

Company Details

Need Assistance?

Awards & Recognition

Zoho Creator Ratings

85 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Zoho Creator?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Content Management Includes collaboration, check-in/check-out, and version control.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Process Library A repository of documented processes which can be accessed for revision.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

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Low-Code Development Tools

Zoho Creator Screenshots

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Franchise Dashboard

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Zoho Creator Reviews

Hemanth G.

Great platform for developing applications

Likeliness to Recommend

Pros

Vivek s.

Best application builder for developers

Likeliness to Recommend

Pros

Phil E.

Low cost, not very intuitive, many limitations

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

1
Since last award

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Feature Ratings

Real-time Process Analysis

Low-Code Automation

Content Management

In-App Automated Workflows

Customizable Performance Dashboards

Process Workflow Designer

Process Automation Templates

Collaboration

BPMN Compliance

Process Library

Permissions and Governance

Vendor Capability Ratings

Ease of Data Integration

Ease of IT Administration

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Business Value Created

Breadth of Features

Vendor Support

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training