What is Zapier?
At Zapier, we鈥檙e not just making software鈥攚e鈥檙e building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You鈥檒l collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers鈥� success, and as they grow, so will you.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
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Since last award
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Security
Data Quality Profiling and Cleansing
Synchronization and Replication
Exception Handling and Notifications
Batch Integration
Data Virtualization
API Management and Orchestration
Administrative Features
Metadata Management
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
91制片厂ing Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Dave C.
- Role: Industry Specific Role
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Sep 2022
The easiest automation platform to work with
Likeliness to Recommend
What differentiates Zapier from other similar products?
Since Zapier first launched there have been many competing products arise, but none are easy to work with.
What is your favorite aspect of this product?
I love the context Zapier provides when a Zap is not working. This really helps when troubleshooting a workflow. Most of the cheaper automation knockoffs don't offer this feature or if they do, it's not as helpful.
What do you dislike most about this product?
Cost is my biggest issue. I'm not saying that the value isn't worth it, but there are now many competing products that offer automation at a fraction of the price.
What recommendations would you give to someone considering this product?
Decide what features you need and then compare against all of the automation tools that are available. Next try out Zapier's free plan.
Pros
- Enables Productivity
- Helps Innovate
- Reliable
- Performance Enhancing
Stephen G.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2022
Streamline your daily tasks with automation.
Likeliness to Recommend
What differentiates Zapier from other similar products?
I save a lot of time by automating my company activities with Zapier. These automations keep me from forgetting or losing important information, and they spare me from repeatedly powering up and transferring data between my several gadgets. Zapier聽solution to our challenge is to reduce the amount of manual effort we undertake. Zapier produces a line entry in Google Sheets when an answer is captured in our video interview program, so we only have to mark one location.
What is your favorite aspect of this product?
You can develop Zaps step by step with Zapier. A novice may easily follow the instructions to set up an automated operation, or "zap," as Zapier calls it. Before proceeding, ensure that everything is operating well at each level of the automation. You don't have to wait till you've deployed your zap to debug it since you can do it right immediately. Zapier is fantastic since it connects the applications that we use the most. We use Willo for video interviews, and Zapier automatically feeds some of the information from the backend into Google Sheets.
What do you dislike most about this product?
The finest chat option that we would have loved to employ, WhatsApp for business, is not included. Second, due to the cost, firms with limited funding may not be able to take use of it. The least helpful aspect of Zapier is that you have to carefully follow the instructions to set up your "zaps" else it may be difficult to determine where you made a mistake.
What recommendations would you give to someone considering this product?
This is the best tool to integrate data and automate processes, it is a little more expensive than its competitors but they really do a good job.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Phelan M.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2022
Great way to automate and integrate
Likeliness to Recommend
What differentiates Zapier from other similar products?
Super easy to use and set up integrations, there is a plethora of other tools and systems that it works alongside and it helps streamline and automate work-streams.
What is your favorite aspect of this product?
Being able to create you own rules and plug and play with inputs and outputs, it gives you flexibility to create what you need.
What do you dislike most about this product?
Working in a fast paced environment where things can change a lot of the time it can mean that the zaps you set up can break if anything changes. There is a bit of upkeep needed to ensure they work seamlessly.
What recommendations would you give to someone considering this product?
It is a great way for teams to automate repetitive tasks and be notified of changes or updates to specific tasks. There are lots of possibilities to connect with other tools which can help centralise a lot of data and information.
Pros
- Enables Productivity
- Saves Time
- Continually Improving Product
- Reliable
