What is Zapier?
At Zapier, we鈥檙e not just making software鈥攚e鈥檙e building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You鈥檒l collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers鈥� success, and as they grow, so will you.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Security
Data Quality Profiling and Cleansing
Synchronization and Replication
Exception Handling and Notifications
Batch Integration
Data Virtualization
API Management and Orchestration
Administrative Features
Metadata Management
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
91制片厂ing Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Luisa Z.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
The real deal in automation between different apps
Likeliness to Recommend
What differentiates Zapier from other similar products?
The level of automation it offers is out of this world. I love how easy this makes my daily job!
What is your favorite aspect of this product?
I love how manageable it makes juggling data and tasks between different platforms. The automation capabilities it has are truly helpful
What do you dislike most about this product?
Sometimes it's cumbersome to test that the integration rules work as expected, and it does requiee a lot of a/b test, which is very time consuming time.
What recommendations would you give to someone considering this product?
If you use multiple software and have different data within each that you would like to work in conjuction for the benefit of your business and day-today tasks, this is definitely the tool for you!
Pros
- Performance Enhancing
- Unique Features
- Respectful
- Helps Innovate
Steven B.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Jan 2023
Allows us to optimize and create click automation.
Likeliness to Recommend
What differentiates Zapier from other similar products?
The advantage obtained is that we can easily construct our own integrations rather than relying solely on the native functionality of our present products. What used to need special code is now accomplished using zaps. In diverse departments, solve operational challenges and build processes. Product prototypes: We can utilize Zapier to swiftly create a procedure for introducing new items to the market. We use Zapier to move data between platforms, alter data formats, generate tasks, and post notifications in Slack, among other things.
What is your favorite aspect of this product?
Zapier is compatible with a wide range of platforms (Salesforce, Zendesk, Gmail, Slack, etc). Connecting the two for various automations is simple and done totally declaratively. With testing, I was up and running with my first zap in around 30 minutes. Zapier聽ability to connect with almost any program, both third-party and our own bespoke application, and perform actions depending on that software. This has enabled us to design and enhance processes by integrating Zapier with several other apps (Looker, AirTable, ZenDesk, SalesForce, AWS, and Google Suite).
What do you dislike most about this product?
When constructing your criteria, each step/line item is not as concise as it may be. It "looks" basic enough, however the UI is not pleasant on the eyes while examining the stages above owing to the awkward and uninformative manner it presents the whole criteria. Once you get over the user interface, or lack thereof, it's an amazing and simple tool to use. You could properly explain the real actions each step. Managing Zaps produced by other administrators might be difficult.
What recommendations would you give to someone considering this product?
It began as a necessity, but because of its simplicity, we began automating everything we could. Make sure you understand the access permissions and data flows. Also, there is a lot of versatility, whether you use Zapier聽built-in user tools or third-party applications (you can use Zapier tools to change formats, add code, or send an email, or you can use external apps to accomplish it); don't over-engineer to keep things simple. To ensure business continuity, specify who may build and own Zaps and connected apps.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Giorgi S.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2023
Easy to use but not good
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier has Zaps and if anything happens in service, Zapier just transfers it after receiving a zap. it's good and quite useful sometimes.
What is your favorite aspect of this product?
Zaps and if something happens, it just transfers automatically.
What do you dislike most about this product?
It can not transfer all of the past data into warehouse.
What recommendations would you give to someone considering this product?
If you want to transfer some future CRM events for example one by one, it is good, but for past events it is not good.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Acts with Integrity
