
What is Zapier?
At Zapier, we鈥檙e not just making software鈥攚e鈥檙e building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You鈥檒l collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers鈥 success, and as they grow, so will you.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceZapier Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Zapier.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Enables Productivity
- Saves Time
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Security
Data Quality Profiling and Cleansing
Synchronization and Replication
Exception Handling and Notifications
Batch Integration
Data Virtualization
API Management and Orchestration
Administrative Features
Metadata Management
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
91制片厂ing Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Laura I.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great but limited features
Likeliness to Recommend
What differentiates Zapier from other similar products?
I think the variety of softwares you can authomate and the ease of use of the software.
What is your favorite aspect of this product?
Being able to implement it immediately, and the implementation is very simple.
What do you dislike most about this product?
Not being able to create all the automations I need for my job.
What recommendations would you give to someone considering this product?
Try it, and explore what are all the options you can have, and be aware of the limits this software will have.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Edward T.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Mar 2023
Great for integration and improving workflow.
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier, which can be coupled with practically any program, making integration and automation almost effortless. Zapier enables me to keep track of my client and welcome him by name, providing him with a positive user experience. Zapier is resolving the issue of efficiently and successfully utilizing my team's time. We should not waste time on little chores that may easily be automated. My staff can work on larger projects by automating these activities.
What is your favorite aspect of this product?
The Zapier user experience is unparalleled; everything is there in front of you; you don't need to travel anywhere to find the appropriate trigger or action. I enjoy being able to automate chores that I would typically perform by hand, since it saves me time and effort. The software is simple to use, and I like the step-by-step breakdown of what you want to accomplish. It's incredibly simple to grasp after a little practice, and having automatic lead funnels for myself and my coworkers makes my life so much easier.
What do you dislike most about this product?
Occasionally zaps break, but most of the time they are simple to repair. I'm sure it's not always Zapier聽fault, but it sometimes take a long time to repair breakdowns. The most inconvenient aspect is remembering to update my automations whenever I alter ad forms.
What recommendations would you give to someone considering this product?
Its services are dependable, and it offers a fantastic online community if you need assistance. Zapier provides the most user-friendly API connections for a wide range of apps and can create both basic and complicated processes.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Jonnalyn A.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
You're missing out if you haven't tried it
Likeliness to Recommend
What differentiates Zapier from other similar products?
Hey there! I've been using Zapier for a while now and I've got to say, it really stands out from the crowd. What sets it apart from other similar products is its wide range of integrations with over 3,000 apps and its super user-friendly interface that makes automating workflows a breeze. Not to mention, the ability to track task history and see analytics really takes the cake. This level of transparency and control is just unmatched. And the fact that you can create multi-step workflows just seals the deal. All in all, Zapier just offers a level of convenience and control that other similar products just can't match. If you're looking to s
What is your favorite aspect of this product?
There's so much to love about Zapier. If I had to pick one favorite aspect, I'd say it's the wide range of integrations with almost any app. It makes automating tasks and workflows a piece of cake, no matter what tools you're using. But seriously, the whole package is just top-notch. The easy-to-use interface, the ability to track task history and see analytics, and even the option for more advanced users to customize their workflows with filtering and data mapping. It's all just so well thought out and designed to make your work life easier. I highly recommend giving Zapier a try if you're looking to streamline your processes and boost pr
What do you dislike most about this product?
To be honest, I haven't found much to dislike about Zapier. It's been a real game-changer for me in terms of streamlining my work processes and saving time. If I had to nitpick, I'd say the pricing model could be a bit more flexible. It's not the most affordable option out there, especially for small businesses or individual users. But even then, you definitely get what you pay for in terms of features and functionality. All in all, I'd say Zapier is an excellent product with a lot to offer. I'd highly recommend giving it a try, even with the slightly steeper price tag. It'll be worth it in the long run!
What recommendations would you give to someone considering this product?
If you're on the fence about giving Zapier a try, let me tell you - it's worth it! This product has made such a huge difference in streamlining my work processes and saving me time. My biggest recommendation would be to take advantage of the free trial period and see for yourself just how convenient and easy it is to use. Integrating over 3,000 apps and automating workflows has never been simpler. And with features like task history tracking and analytics, you'll always be in the loop and in control. Another thing to keep in mind is the pricing model. It may be a bit on the pricier side, but you get what you pay for in terms of features and
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features