What is Zapier?
At Zapier, we鈥檙e not just making software鈥攚e鈥檙e building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You鈥檒l collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers鈥� success, and as they grow, so will you.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
1
Since last award
96 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zapier?
Pros
- Saves Time
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Real Time Integration
iPaaS
Data Security
Exception Handling and Notifications
Data Quality Profiling and Cleansing
Metadata Management
Synchronization and Replication
Data Virtualization
Administrative Features
API Management and Orchestration
Batch Integration
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Data Integration
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Zapier Videos
Inside Zapier: A Step-by-Step Guide to Our Interview Process
91制片厂ing Your Future at Zapier: Benefits, Growth, and Career Development
DIBE as DNA: Shaping our Product and Workplace
Remote, Together: How Zapier Thrives in a Distributed World
Life at Zapier: The Perks of a Remote-First Workplace
Your First Days at Zapier: A Global Welcome
What Our Team Loves About Recruiting at Zapier
Zapier Reviews
Thong K.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2024
Easy to use, quick to deploy integrations
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier is the best platform to implement quick and easy integrations with multiple applications with no coding knowledge required.
What is your favorite aspect of this product?
The fact that anyone can use it to automate business processes at little cost.
What do you dislike most about this product?
Although there are a large number of integration endpoints and options, there is always room to increase the number of applications that are available for integration.
What recommendations would you give to someone considering this product?
Zapier is a perfect solution to start with for quick integrations that you may not have access to. It requires no coding knowledge and is little to no cost. The interface is very intuitive and allows for trial and error effortlessly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Yash W.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Great for automation, needs more apps & simplicity
Likeliness to Recommend
What differentiates Zapier from other similar products?
Zapier stands out because it connects loads of apps. Like, more than most others. It's also really easy to set up without needing to know coding. But it's not just that, it's also 'bout how it can do complex tasks, making work stuff simpler for everyone.
What is your favorite aspect of this product?
What bugs me most about this product is the cost. It can get pretty steep, especially for small businesses or folks just starting out. And sometimes, it gets tricky to make it do exactly what you need. Feels like it could be more user-friendly, you know?
What do you dislike most about this product?
It is little bit complex and have no help in knowing which products to use best for my use case.
What recommendations would you give to someone considering this product?
Keep track of costs. Also, explore other options and see what all things you can use before implementing anything. You can also ask for help and the support can guide you for it,
Pros
- Continually Improving Product
- Unique Features
- Efficient Service
- Inspires Innovation
Cherlyn C.
- Role: C-Level
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted May 2023
Industry Standard, could be much less for Starter
Likeliness to Recommend
What differentiates Zapier from other similar products?
It's the industry standard and people are very familiar with it. It's also extremely robust and easy to connect the "zaps."
What is your favorite aspect of this product?
It's just extremely easy to set up and connect APIs without a developer.
What do you dislike most about this product?
The price is a bit steep if you are a light user. I would pay $10 a month for 500 tasks, I don't need 750 tasks for $19.99 and to be locked in for a year.
What recommendations would you give to someone considering this product?
See if the free tier works for you, then decide if you want to do the starter.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
