Workiva ESG Customer Reviews 2025

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Workiva Inc

Workiva ESG

Composite Score

7.9 /10

CX Score

8.4 /10

30 Reviews

What is Workiva ESG?

Workiva is a cloud native platform that simplifies the complexities of reporting and compliance. Workiva ESG is the end-to-end platform that allows you to integrate financial data, nonfinancial data, and XBRL. Workiva, the platform that streamlines your entire ESG process. Automate data collection, utilize frameworks, and directly connect to all your ESG reports. in meaningful glossy reports, accurate survey responses, and regulatory filings with integrated XBRL tagging.

Company Details

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Awards & Recognition

Workiva ESG won the following awards in the Environmental, Social and Governance Reporting category

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2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

0 Top Rated Features

2024

2 Top Rated Capabilities

0 Top Rated Features

2023

Workiva ESG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workiva ESG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

4
Since last award

83 Satisfaction of Cost Relative to Value

8
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workiva ESG?

3% Negative

0% Neutral

97% Positive

Pros

Effective Service
Respectful
Security Protects
Continually Improving Product

Feature Ratings

Average 77

Encrypted File Storage and Transfer

Automatic KPI Calculations, Conversions and Updates

Real Time Capabilities

Version Control

Custom Reporting

Central Data Repository

Intelligent Alerts and Notifications

Role-Based Access

Audit Trail

Built-In Indicator Catalogs and Benchmarking

Automatic Data Collection

Vendor Capability Ratings

Average 76

Vendor Support

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Workiva ESG Reviews

Cory S.

Role: Finance
Industry: Chemicals
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Workiva ESG from other similar products?

Ease of use

What is your favorite aspect of this product?

Ability to collaborate with multiple parts of the business all on one platform at the same time

What do you dislike most about this product?

I cannot think of anything I dislike about Workiva

What recommendations would you give to someone considering this product?

Don't think about it anymore, just get it!

Pros

Trustworthy
Reliable
Performance Enhancing
Enables Productivity

Andr茅 l.

Role: Finance
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2023

Click of a few buttons and I get reports to PPT

Likeliness to Recommend

10 /10

What differentiates Workiva ESG from other similar products?

Their after sales is great... they care that your project is a success.

What is your favorite aspect of this product?

Simplicity of the platform. I like that we can easily interface with other software. Connectors to Oracle and our DataWarehouse. Setting specific times for queries to run and then push through the data to your spreadsheets. Workiva has made my life easier while I was in Commercial Reporting. I automated my reports from the database right through to the presentation. Click of a few buttons and it was done.

What do you dislike most about this product?

The Excel and Powerpoint version on Workiva could be a bit more robust like the actual MS versions, which would make my reports look better and easier to transition into the new system. Excel needs more MS Excel formulas and Powerpoint more MS Powerpoint functionality with Charts.

What recommendations would you give to someone considering this product?

Put in the time to build and implement this properly. Understand the system and the capabilities to get an understanding of what you can do with it instead of wondering if something is possible. You can do a lot with Workiva.

Pros

Helps Innovate
Trustworthy
Saves Time
Fair

Tom B.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Great features and Great User Experience

Likeliness to Recommend

8 /10

What differentiates Workiva ESG from other similar products?

Workiva ESG differentiates itself from other products through its user experience and all of its customizable features. This allows the product to be tailored to each individual client and make it easy for access for each

What is your favorite aspect of this product?

My favorite aspect of this project is that it can be used as a data repository and keep all of our information and documentation in one central area where it can be accessed by who needs it

What do you dislike most about this product?

Sometimes I have issues with user access permissions and getting the files to load due to file size within the application causing me to have to download the information onto my computer to open and analyze

What recommendations would you give to someone considering this product?

I would recommend this product to all project managers who need a product that allows them to hold large amounts of data in a repository and have access for all users that need it

Pros

Enables Productivity
Effective Service
Inspires Innovation
Caring

Cons

Commodity Features

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Workiva ESG

What is Workiva ESG?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

Workiva ESG Ratings

91 Likeliness to Recommend

1 Since last award

97 Plan to Renew

4 Since last award

83 Satisfaction of Cost Relative to Value

8 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Workiva ESG?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Encrypted File Storage and Transfer Ability to encrypt a file before transmitting it over the network to hide content from being viewed or extracted.

Automatic KPI Calculations, Conversions and Updates Company specific metrics can be automatically calculated, converted and tracked.

Real Time Capabilities Ability to analytics and visualize data as soon as it becomes available in underline systems.

Version Control Tracking of document versions with each iteration of document changes.

Custom Reporting Ability to create reports on company emissions, energy and asset data in company branded templates.

Central Data Repository Collection of stored data from existing databases merged into one location which can then be shared, analyzed or updated.

Intelligent Alerts and Notifications Ability to create, manage, send and receive notifications, enhancing efficiency and productivity.

Role-Based Access Roles can be assigned to a user to be able to access and edit specific content or data on the web-server or within the actual application itself

Audit Trail View all previous activity including any recent edits and user access.

Built-In Indicator Catalogs and Benchmarking Alignment with mainstream ESG reporting frameworks (E.g., SASB, GRI, CDP)

Automatic Data Collection Ability to automate data flows and collect responses from multiple sources at specified intervals and is checked against acceptance criteria.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Workiva ESG Reviews

Cory S.

Fantastic product!

Likeliness to Recommend

Pros

Andr茅 l.

Click of a few buttons and I get reports to PPT

Likeliness to Recommend

Pros

Tom B.

Great features and Great User Experience

Likeliness to Recommend

Pros

Cons

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1
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Feature Ratings

Encrypted File Storage and Transfer

Automatic KPI Calculations, Conversions and Updates

Real Time Capabilities

Version Control

Custom Reporting

Central Data Repository

Intelligent Alerts and Notifications

Role-Based Access

Audit Trail

Built-In Indicator Catalogs and Benchmarking

Automatic Data Collection

Vendor Capability Ratings

Vendor Support

Business Value Created

Usability and Intuitiveness

Quality of Features

Breadth of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization