Windows Server Update Services Customer Reviews 2025

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Microsoft Corporation

Windows Server Update Services

Composite Score

8.0 /10

CX Score

8.4 /10

39 Reviews

What is Windows Server Update Services?

Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates. You can use WSUS to fully manage the distribution of updates that are released through Microsoft Update to computers on your network.

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Windows Server Update Services Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Windows Server Update Services.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Windows Server Update Services?

1% Negative

6% Neutral

93% Positive

Pros

Saves Time
Effective Service
Fair
Acts with Integrity

Feature Ratings

Average 80

Deployment

Notifications

Automation

Scheduling

Testing

Management Console

Approval Process

Validation

Assessment

Reporting

Third Party Application Patching

Vendor Capability Ratings

Average 79

Ease of IT Administration

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training

Windows Server Update Services Reviews

David J.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

Great product, does what it says it will

Likeliness to Recommend

10 /10

What differentiates Windows Server Update Services from other similar products?

Its can be easily managed and deployed, can be automated

What is your favorite aspect of this product?

The update services is very reliable and keeps our servers secure and up to data with regard patching its very reliable

What do you dislike most about this product?

It's hard to dislike a software like this due to the nature of what it's designed for

What recommendations would you give to someone considering this product?

Definitely use it on your servers it will do exactly what it's designed for

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Windows Server Update Services

What is Windows Server Update Services?

Company Details

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Windows Server Update Services Ratings

86 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+89 Net Emotional Footprint

How much do users love Windows Server Update Services?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Deployment Wide deployment of patches to targeted systems鈥�.

Notifications Alerts on the availability of patches.

Automation Automation of patch deployment, including the deployment and installation processes.

Scheduling Subject to approval, the ability to schedule the automation of patch deployment.

Testing Logging of test results, in preparation for approval.

Management Console A single console that allows the management of the entire patch management process鈥�.

Approval Process Ability to provide approval for the release and deployment of patches鈥�.

Validation Validation (manual or automated) of patch installation success.

Assessment Assessment of patches, for consideration of enterprise deployment鈥�.

Reporting Automation of patch deployment, including the deployment and installation processes.

Third Party Application Patching Patching of third party applications in addition to systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Windows Server Update Services Reviews

David J.

Great product, does what it says it will

Likeliness to Recommend

Pros

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Title

Feature Ratings

Deployment

Notifications

Automation

Scheduling

Testing

Management Console

Approval Process

Validation

Assessment

Reporting

Third Party Application Patching

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Quality of Features

Ease of Data Integration

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Availability and Quality of Training