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What is TeamDynamix Sassafras?
Sassafras delivers enterprise IT Asset Management to organizations worldwide in corporate, government, and learning environments large and small. Scalable, automated hardware and software inventory and usage reporting feed powerful dashboards and extensive reports, making ITAM easier than ever. Native Windows, Mac, Linux, and ChromeOS clients also report connected monitors and storage drives. Integrations with Intune, JAMF, and PaperCut easily import other types of hardware. Accurate hardware data enriches your CMDB with free integrations for TeamDynamix, Jira, and ServiceNow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
96 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamDynamix Sassafras?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Software Usage Metering
Analytics and Reporting
Software Inventory Management
Decentralized Management
License Compliance Tracking
Integration with IT Systems
Integrated Discovery
License Optimization Insights
End to End Lifecycle Management
Data Center Analytics
Advanced License Management
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
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TeamDynamix Sassafras Reviews
Richard H.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Powerful Asset Management
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
Sassafras AllSight goes beyond basic inventory by combining detailed hardware/software tracking with licensing and usage analytics, making it a solid choice for environments with compliance and auditing needs. I haven't seen another product with this depth. It's ability to reveal true utilization of devices and software is outstanding. The license can effectively pay for itself once you see the insights it provides.
What is your favorite aspect of this product?
The depth of data it collects is excellent and having API access adds significant value, enabling automation, custom reporting and seamless integration with systems like SCCM, ticketing platforms, etc.
What do you dislike most about this product?
The groups and roles system feels a little outdated. It's functional but managing user permissions isn't as intuitive or streamlined as I think it could be.
What recommendations would you give to someone considering this product?
Spend the time to implement it properly - that's absolutely key. This is our second time using Sassafras in our estate. We first had Sassafras AllSight in 2019 but we didn't dedicate the time or effort needed, so it fell by the wayside, especially as the pandemic hit. We revisited it in 2024 and this time we've taken the time to implement it properly, with the amazing support from Sassafras. It's still a work in progress, but even now we're seeing clear benefits. If you don't put in the time at the start, you won't see the value - but if you do, it's an incredibly powerful tool that can significantly improve visibility and efficiency.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jessica H.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted May 2025
Sassafras Helps My Job Success
Likeliness to Recommend
What differentiates TeamDynamix Sassafras from other similar products?
Hands down the stellar customer service.
What is your favorite aspect of this product?
Favorite aspect - it's a data goldmine of information about my organization's hardware and software assets.
What do you dislike most about this product?
There are some features available only in KeyConfigure, so I have to work in both KeyConfigure (desktop administrator client) and AllSight (online portal).
What recommendations would you give to someone considering this product?
While the initial buy in might have some sticker shock, buying perpetual entitlements is what has worked best for my organization.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted May 2025
Robust, intuitive & versatile.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity