
What is Tableau CRM Analytics?
Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It鈥檚 a complete intelligence experience built for Salesforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Tableau CRM Analytics?
Pros
- Acts with Integrity
- Security Protects
- Performance Enhancing
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Dashboard
Data Exploration and Visualization
BI Security
Self Service and Ad Hoc Capabilities
BI Platform Administration
Collaboration
Operational Reporting Capabilities
Data Connectors and Data Mashup
Intelligent Alerts and Notifications
Mobile
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
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Tableau CRM Analytics Reviews

Brian B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
What you'd expect from Tableau
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Better visualization
What is your favorite aspect of this product?
Self-service reporting
What do you dislike most about this product?
Can be heavy and complex at times
What recommendations would you give to someone considering this product?
Be clear in what you want to report on
Pros
- Enables Productivity
- Unique Features
- Saves Time
- Helps Innovate
Maurice K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
Better Business Intelligence With Tableau
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
The software is not only good in business intelligence but also comes with customer intelligence features
What is your favorite aspect of this product?
I like the business intelligence features The software makes customer intelligence easy
What do you dislike most about this product?
Not a single hurdle with Tableau CRM Analytics. The software has been great
What recommendations would you give to someone considering this product?
I recommend Tableau CRM Analytics because it works and it has been very powerful when it comes to running analytics
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time

Namrata P.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Tableau make your data presentable
Likeliness to Recommend
What differentiates Tableau CRM Analytics from other similar products?
Tableau can process enormous amounts of data quickly. It is quicker and offers a wide range of tools for data visualization. Tableau gives you a 360-degree perspective of your data by allowing an unlimited amount of data points in visualization and by enforcing no row or size restrictions. You can design and alter dashboards using Tableau's intuitive user interface by your needs. tableau can integrate with the R programming language.
What is your favorite aspect of this product?
The R language and Tableau integrate considerably more effectively. Any of the four programming languages鈥擟, C++, Java, and Python鈥攃an be used to create the Tableau Software Development Kit. You are able to create visuals that are even more potent by linking to these computer languages.
What do you dislike most about this product?
Public tableau anyone can see your work there is no data privacy in public tableau.
What recommendations would you give to someone considering this product?
Tableau Software has access to a wide range of data sources and servers, including Dropbox, Google Sheets, Google Drive, Excel, Text File, PDF, JSON, statistical files, Google Analytics, and others. Best tool for making your data presentable and self-explaining for a non-technical person.
Pros
- Trustworthy
- Saves Time
- Acts with Integrity
- Transparent