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Tableau CRM Analytics Logo
Tableau CRM Analytics Logo
Salesforce.com Inc

Tableau CRM Analytics

Composite Score
8.4 /10
CX Score
8.5 /10
Category
Tableau CRM Analytics
8.4 /10

What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow. Find patterns and experience actionable insights specific to your business, and infuse them into every process. Drive better outcomes with a full understanding of what happened, why it happened, and what you should do next, right in the flow of your work. It鈥檚 a complete intelligence experience built for Salesforce.

Company Details


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Awards & Recognition

Tableau CRM Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

1% Negative
7% Neutral
92% Positive

Pros

  • Acts with Integrity
  • Security Protects
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 82

Dashboard

86

Data Exploration and Visualization

86

BI Security

83

Self Service and Ad Hoc Capabilities

81

BI Platform Administration

81

Collaboration

80

Operational Reporting Capabilities

80

Data Connectors and Data Mashup

80

Intelligent Alerts and Notifications

78

Mobile

75

Vendor Capability Ratings

Average 81

Quality of Features

85

Ease of Implementation

84

Business Value Created

83

Ease of Customization

82

Ease of Data Integration

82

Breadth of Features

81

Ease of IT Administration

81

Vendor Support

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Usability and Intuitiveness

76

Tableau CRM Analytics Reviews

Brian B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

What you'd expect from Tableau

Likeliness to Recommend

10 /10

What differentiates Tableau CRM Analytics from other similar products?

Better visualization

What is your favorite aspect of this product?

Self-service reporting

What do you dislike most about this product?

Can be heavy and complex at times

What recommendations would you give to someone considering this product?

Be clear in what you want to report on

Pros

  • Enables Productivity
  • Unique Features
  • Saves Time
  • Helps Innovate

Maurice K.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Better Business Intelligence With Tableau

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

The software is not only good in business intelligence but also comes with customer intelligence features

What is your favorite aspect of this product?

I like the business intelligence features The software makes customer intelligence easy

What do you dislike most about this product?

Not a single hurdle with Tableau CRM Analytics. The software has been great

What recommendations would you give to someone considering this product?

I recommend Tableau CRM Analytics because it works and it has been very powerful when it comes to running analytics

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Saves Time

Namrata P.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Tableau make your data presentable

Likeliness to Recommend

9 /10

What differentiates Tableau CRM Analytics from other similar products?

Tableau can process enormous amounts of data quickly. It is quicker and offers a wide range of tools for data visualization. Tableau gives you a 360-degree perspective of your data by allowing an unlimited amount of data points in visualization and by enforcing no row or size restrictions. You can design and alter dashboards using Tableau's intuitive user interface by your needs. tableau can integrate with the R programming language.

What is your favorite aspect of this product?

The R language and Tableau integrate considerably more effectively. Any of the four programming languages鈥擟, C++, Java, and Python鈥攃an be used to create the Tableau Software Development Kit. You are able to create visuals that are even more potent by linking to these computer languages.

What do you dislike most about this product?

Public tableau anyone can see your work there is no data privacy in public tableau.

What recommendations would you give to someone considering this product?

Tableau Software has access to a wide range of data sources and servers, including Dropbox, Google Sheets, Google Drive, Excel, Text File, PDF, JSON, statistical files, Google Analytics, and others. Best tool for making your data presentable and self-explaining for a non-technical person.

Pros

  • Trustworthy
  • Saves Time
  • Acts with Integrity
  • Transparent

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