Splunk Cloud Platform Customer Reviews 2025

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Cisco Systems

Splunk Cloud Platform

Composite Score

7.7 /10

CX Score

7.9 /10

20 Reviews

What is Splunk Cloud Platform?

Splunk Cloud Platform, the Splunk platform capabilities delivered as a service, enables you to make confident decisions and take decisive action on insights from your data without needing to purchase, manage or deploy infrastructure. Splunk Cloud Platform transforms user productivity with streaming, search, analytics, visualization and mobile capabilities, changing the ways users work and interact with data to solve cloudscale problems.

Company Details

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Awards & Recognition

Splunk Cloud Platform won the following awards in the Analytical Data Store category

Filter By

1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

Conflict Resolution

2024

0 Top Rated Capabilities

2 Top Rated Features

2024

Splunk Cloud Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk Cloud Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

88 Plan to Renew

2
Since last award

70 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk Cloud Platform?

7% Negative

17% Neutral

76% Positive

Pros

Reliable
Continually Improving Product
Trustworthy
Respectful

Feature Ratings

Average 81

Data Visualization

Platform Administration

Metadata Management

Data Management

Data Security

Data Integration

Analytics and Reporting

Workload Management and Monitoring

Real Time Capabilities

Analytics and Data Science Tools

Distributed Processing

Vendor Capability Ratings

Average 78

Quality of Features

Breadth of Features

Vendor Support

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation

Splunk Cloud Platform Reviews

Simran R.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

Best for use but comes with a price

Likeliness to Recommend

8 /10

What differentiates Splunk Cloud Platform from other similar products?

24*7 product support, ease of integration and Victoria model

What is your favorite aspect of this product?

Ease of System Administration

What do you dislike most about this product?

Non-transparency of SVC usage or granularity level of details being missed to understand how license consumption is being done or calculated

What recommendations would you give to someone considering this product?

Make licensing model affordable and less complex for small or mid level organisations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

RaviShankar S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2025

Ultimate Enterprise ready Log Management Solution

Likeliness to Recommend

10 /10

What differentiates Splunk Cloud Platform from other similar products?

Single Dashboard for multiple Personas Dashboard view, for highly scalable infrastructure

What is your favorite aspect of this product?

Easy Integration with all existing set of technology products used in the existing infrastructure and supports onprem and all major Public cloud platforms

What do you dislike most about this product?

Pricing, Renewal costs are high, After Cisco Acquistion takes time for support tickets resolution

What recommendations would you give to someone considering this product?

Inetgrate with more applications and modern cloud based solutions, SAAS platforms monitoring

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Premankur B.

Role: Information Technology
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Good Product, But offered late in the market.

Likeliness to Recommend

3 /10

What differentiates Splunk Cloud Platform from other similar products?

Unified Data Platform Scalability and Flexibility Advanced Analytics and Machine Learning Search and Visualization Security and Compliance Integration and Extensibility Operational Intelligence User Experience and Community Managed Service

What is your favorite aspect of this product?

search and analytics capabilities

What do you dislike most about this product?

Cost is one thing which company should consider in this competitive market

What recommendations would you give to someone considering this product?

Calculate the Pricing before start using this product

Pros

Trustworthy
Saves Time
Helps Innovate
Continually Improving Product

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Splunk Cloud Platform

What is Splunk Cloud Platform?

Company Details

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Awards & Recognition

Splunk Cloud Platform Ratings

83 Likeliness to Recommend

1 Since last award

88 Plan to Renew

2 Since last award

70 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Splunk Cloud Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Visualization Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Platform Administration Includes back-end interface and administrative capabilities

Metadata Management Easily manage metadata associated with customer data or audience segments.

Data Management Includes data sharing, data storage, records management, and data security.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

Data Integration Includes integration of data from multiple sources, merging systems, transforming data and capture data to form a unified view of a company's data assets

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Workload Management and Monitoring Includes task, performance, monitoring and time management

Real Time Capabilities Ability to analytics and visualize data as soon as it becomes available in underline systems.

Analytics and Data Science Tools Includes Analytics and Data science components such as AI, statistical and machine learning libraries

Distributed Processing Data storage and processing is shared among many physical or virtual independents servers or sites for high volume data with seamless access to large datasets.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Splunk Cloud Platform Reviews

Simran R.

Best for use but comes with a price

Likeliness to Recommend

Pros

RaviShankar S.

Ultimate Enterprise ready Log Management Solution

Likeliness to Recommend

Pros

Premankur B.

Good Product, But offered late in the market.

Likeliness to Recommend

Pros

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Title

1
Since last award

2
Since last award

2
Since last award

Feature Ratings

Data Visualization

Platform Administration

Metadata Management

Data Management

Data Security

Data Integration

Analytics and Reporting

Workload Management and Monitoring

Real Time Capabilities

Analytics and Data Science Tools

Distributed Processing

Vendor Capability Ratings

Quality of Features

Breadth of Features

Vendor Support

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Usability and Intuitiveness

Ease of Implementation