Splunk APM Customer Reviews 2025 | Application Performance Management

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Splunk

Splunk APM

Composite Score

8.3 /10

CX Score

8.5 /10

69 Reviews

What is Splunk APM?

Splunk ITSI provides a view of the high-level health and performance of applications and services. It also lets you dive deeper in investigations to helps predict outages and find the root cause of a problem faster. With machine learning capabilities, you can detect patterns to help baseline and automatically adapt behaviors for better monitoring and incident prediction.

Company Details

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Awards & Recognition

Splunk APM won the following awards in the Application Performance Management - Enterprise category

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0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

0 Top Rated Features

2022

Splunk APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk APM?

5% Negative

7% Neutral

88% Positive

Pros

Respectful
Reliable
Efficient Service
Performance Enhancing

Feature Ratings

Average 81

Application Metric Reporting

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Server Monitoring

Enterprise Cloud Platform Support

Application Logging

Application Discovery

Scalability

Automated Diagnostics

Error Reporting

Real User Monitoring

Vendor Capability Ratings

Average 78

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Splunk APM Reviews

Dennis A.

Role: Information Technology
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Performance Under the Microscope!

Likeliness to Recommend

9 /10

What differentiates Splunk APM from other similar products?

We鈥檝e relied on Splunk APM to track the health of our production management system. When one of the APIs for real-time order tracking began to slow down during peak hours, Splunk鈥檚 distributed tracing pinpointed the bottleneck鈥攁 misconfigured database query. Fixing that one issue shaved seconds off response times, which might seem small, but made a world of difference for our production team鈥檚 efficiency.

What is your favorite aspect of this product?

One feature I keep coming back to is the service map visualization. Seeing every component of our applications and how they interact in real-time makes troubleshooting intuitive. It鈥檚 like having a blueprint of your app鈥檚 inner workings, helping us identify latency issues and dependencies at a glance.

What do you dislike most about this product?

On the downside, the learning curve for new users is noticeable.

What recommendations would you give to someone considering this product?

I鈥檇 recommend Splunk APM to any IT team managing complex applications. It鈥檚 like having a magnifying glass for your system鈥檚 performance, ensuring no issue, however small, slips through the cracks.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Revanth G.

Role: Finance
Industry: Banking
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Splunk APM from other similar products?

鈥淯nified visibility, scalability, AI-driven.鈥�

What is your favorite aspect of this product?

Scalability

What do you dislike most about this product?

High cost

What recommendations would you give to someone considering this product?

Evaluate needs

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Christopher B.

Role: C-Level
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Great for log files.

Likeliness to Recommend

5 /10

What differentiates Splunk APM from other similar products?

Amazing filter and search capabilities

What is your favorite aspect of this product?

The number of data types that can be analyzed

What do you dislike most about this product?

Other options with more functionality exist

What recommendations would you give to someone considering this product?

Consider whether better options exist

Pros

Reliable
Unique Features
Performance Enhancing
Enables Productivity

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Splunk APM

What is Splunk APM?

Company Details

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Awards & Recognition

Splunk APM Ratings

85 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Splunk APM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Application Logging Capture and store transaction and application data for use in debugging and tracing.

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Real User Monitoring Enables observation of actual end-user interactions with applications, users鈥� behaviours, how they navigate, and where they drop off the application.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Splunk APM Reviews

Dennis A.

Performance Under the Microscope!

Likeliness to Recommend

Pros

Revanth G.

Fantastic product

Likeliness to Recommend

Pros

Christopher B.

Great for log files.

Likeliness to Recommend

Pros

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Title

3
Since last award

Feature Ratings

Application Metric Reporting

Synthetic Monitoring (RUM)

Cloud/On-Prem/Hybrid Deployment

Server Monitoring

Enterprise Cloud Platform Support

Application Logging

Application Discovery

Scalability

Automated Diagnostics

Error Reporting

Real User Monitoring

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support