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What is SAP Business One?
SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
2
Since last award
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Business One?
Pros
- Reliable
- Acts with Integrity
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Procurement Management
Analytics and Reporting
Industry Specific Capabilities
Supply Chain Management
BI and Performance Management
Governance Risk and Compliance
Service Management
Job and Project Management
Human Capital Management
Customer Relationship Management
Vendor Capability Ratings
Business Value Created
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Ease of Customization
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SAP Business One Reviews

Fernando R.
- Role: Consultant
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Oct 2022
Business Intelligence: Purchases, Sales, Inventory
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
The SAP B1 Hana database is outstanding and no other product has its performance. The integrated Business Intelligence tool within SAP B1 generated strategic information without the need for a third-party reports designer like Power BI. The world-class branding of SAP gives a company running SAP Business One proof of good business administration.
What is your favorite aspect of this product?
The Business Intelligence 360 integrated tool to analyze Purchases and Sales revenue.
What do you dislike most about this product?
It is hard to find complete business flow documentation to train the users.
What recommendations would you give to someone considering this product?
To train all your users in basic accounting. SAP Business One generates accounting journals automatically and it is necessary to understand what is happening behind the scenes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Neha J.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Aug 2022
Comprehensive, but a little bit complicated
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
SAP Business One brings in a lot of automation which drastically minimizes the chances of manual errors happening and this I think is a major differentiator
What is your favorite aspect of this product?
My favorite aspect is the plethora of integrations with various modules that are available. Also, transfer of data from one module to another is quick and effective
What do you dislike most about this product?
SAP Business one is a little complicated software to use at first. The interface could be made much simpler.
What recommendations would you give to someone considering this product?
I would recommend SAP Business One for a large established company rather than a start up.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Nitish K.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Aug 2022
Best ERP tool for small & medium businesses
Likeliness to Recommend
What differentiates SAP Business One from other similar products?
It has a list of features, be it around operations, accounting, finance or managing your CRM, it can help in potentially managing most of things related to your business activities. It is especially helpful for a nascent business and will give you a lot of opportunities to organise and automate your actions.
What is your favorite aspect of this product?
You can easily automate daily, weekly & monthly reports. Also, the dashboards and analytics are pretty intuitive and give you quick actionable.
What do you dislike most about this product?
For a beginner, it could be a bit difficult to understand the whole gamut of features but that's understandable given the depth of features the software has. The training materials can be referred though.
What recommendations would you give to someone considering this product?
One of the best ERP tool if you are a small or medium business. Their pricing is also reasonable.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service