What is Salesforce Sales Cloud?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud?
Pros
- Respectful
- Reliable
- Enables Productivity
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Conversation Intelligence
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
Translation missing: en.product_page.ratings.score 8.9
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Salesforce Sales Cloud Reviews
Mohammad f.
- Role: Sales Marketing
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Go to product for my daily requirements
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
it's is very easy to use. it satisfies almost all the needs of lead management. It is one stop solution for daily lead management.
What is your favorite aspect of this product?
It notifies me at the right time when i have to to contact my customer. Client service after sales is very important and this product helps me to keep track of that and notifies me as well.
What do you dislike most about this product?
Too much mingled in one thing . some times it feels bit difficult to control all the things. Otherwise everything is on the track.
What recommendations would you give to someone considering this product?
from lead generation to end lead product this serves the go to product for me. I am using it on daily basis. if you want to grow your business and retain your old customers this is best product for that.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Saves Time
Destiny H.
- Role: Consultant
- Industry: Insurance
- Involvement: End User of Application
Submitted May 2023
1 Force only, Salesforce.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Having worked with Salesforce Sales with multiple clients, the options and customization are limitless. This software allows you to have multiple tabs open providing organized multitasking. Salesforce Sales can be used as a bridge to interact with consumers, and keep data easily. Essentially it's your go-to CRM.
What is your favorite aspect of this product?
My favorite aspect is Sandbox. Sandbox is a practice environment for employees like me to test and practice out the system, and become familiar with the system before going into the live environment.
What do you dislike most about this product?
There aren't any current dislikes about the product.
What recommendations would you give to someone considering this product?
Salesforce Sales Cloud Enterprise gives buyers complete control with customization to ensure each consumer endures a smooth professional interaction. If you're looking to improve your employees' level of service, easily view statistics, and keep up with your employees and trends with one system, then this will be the go-to.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Alejandro G.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Apr 2023
Excellent management tool
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Unlike other tools, we can say that this is unique since you can have all the necessary information to keep sales processes up to date and follow up on pending negotiations and potential customers.
What is your favorite aspect of this product?
What I like most about this tool is that it is very friendly, the tools are intuitive, which makes it very easy to use, its functionality when you enter data from databases.
What do you dislike most about this product?
Since we've been using this tool, we can say that we haven't found any flaws in it, since Salesforce has everything it takes to provide detailed monitoring of each person involved in the customer-company business relationship.
What recommendations would you give to someone considering this product?
One of the reasons why I can recommend this tool is because it allows you to control and measure all processes, both administrative and sales, it is wonderful.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
