SailPoint IdentityNow Customer Reviews 2025

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SailPoint Technologies Holdings, Inc.

SailPoint IdentityNow

Composite Score

7.7 /10

CX Score

7.7 /10

10 Reviews

What is SailPoint IdentityNow?

Secure access to sensitive data, enhance audit response, and increase operational efficiencies for organizations of all sizes.

Company Details

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SailPoint IdentityNow Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SailPoint IdentityNow?

0% Negative

10% Neutral

90% Positive

Pros

Client Friendly Policies
Acts with Integrity
Fair
Helps Innovate

Cons

Vendor's Interest First

Feature Ratings

Average 85

Provisioning Deprovisioning (automated)

Role-Based Access

Entitlement Management

Identity Lifecycle Management

Access Request Management

Workflow Orchestration

Access Certification

Access Control

Password Management

Reporting and Logging

Analytics and Reporting

Vendor Capability Ratings

Average 79

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Ease of Implementation

Also Featured in...

Identity and Access Management

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SaaS Management

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SailPoint IdentityNow Reviews

Prajyot P.

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Can be a good choice for identity governace.

Likeliness to Recommend

7 /10

What differentiates SailPoint IdentityNow from other similar products?

Identity Now is good identity governace solution all together with unique features.

What is your favorite aspect of this product?

Easy to use, role based acees control is is good feature by sailpoibt which provide good control over access. And VA based application integration is also secure solution to integrate applications.

What do you dislike most about this product?

1.Most dispointing thing we found in IDN is we cant add selected managers in campaign, if you are launching the campaign then it will launch for all the managers in org. 2. Even though VA is secure solution for integration but it also difficult to onboard the application.

What recommendations would you give to someone considering this product?

Overall good product, check the requirements before going for it

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Maninder S.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

Best Tool for IAM

Likeliness to Recommend

10 /10

What differentiates SailPoint IdentityNow from other similar products?

Advance Configuration, Enhancement Space

What is your favorite aspect of this product?

Governance

What do you dislike most about this product?

There is no dislike

What recommendations would you give to someone considering this product?

Definitely Recommend

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Efficient Service

SAJAN K.

Role: Information Technology
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Very good for IGA

Likeliness to Recommend

9 /10

What differentiates SailPoint IdentityNow from other similar products?

It is a very good tool for IGA in product based environments

What is your favorite aspect of this product?

Certification Process

What do you dislike most about this product?

Nothing has there to dislike for this product

What recommendations would you give to someone considering this product?

It is recommendable for IGA

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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SailPoint IdentityNow

What is SailPoint IdentityNow?

Company Details

Need Assistance?

SailPoint IdentityNow Ratings

91 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love SailPoint IdentityNow?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Provisioning Deprovisioning (automated) Assignment of access based on role, department, location, job title and synchronization with directory services such as Active Directory.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Entitlement Management Manage the allocation of entitlements, including the granting, enforcing, revoking and monitoring.

Identity Lifecycle Management The process of onboarding, provisioning, management of identity throughout the term of the association, deprovisioning and offboarding of customer identities.

Access Request Management The processing of access requests, ensuring that the proper authority provides approval to grant access to the requestor.

Workflow Orchestration The creation and management of workflow to automatically route access requests, onboarding, offboarding, provisioning and other IGA tasks.

Access Certification Validation of access rights, ensuring that an employee's access rights match those assigned to their role.

Access Control Analyzes access risk across all business applications by user, domain, or privilege, from the enterprise level right down to the lowest securable object.

Password Management Ability to manage passwords for multiple systems, allowing an implementation of single sign-on, of sorts.

Reporting and Logging Ability to log access, logins, permission assignments/revocations and change in access assignment. Particularly useful for evidence in the case of audits.

Analytics and Reporting In addition to the reporting and logging feature, the ability to carry out data analytics on the IGA data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Identity and Access Management

SaaS Management

SailPoint IdentityNow Reviews

Prajyot P.

Can be a good choice for identity governace.

Likeliness to Recommend

Pros

Maninder S.

Best Tool for IAM

Likeliness to Recommend

Pros

SAJAN K.

Very good for IGA

Likeliness to Recommend

Pros

Title

Feature Ratings

Provisioning Deprovisioning (automated)

Role-Based Access

Entitlement Management

Identity Lifecycle Management

Access Request Management

Workflow Orchestration

Access Certification

Access Control

Password Management

Reporting and Logging

Analytics and Reporting

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Ease of Implementation