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Sage

Sage X3

Composite Score
7.0 /10
CX Score
7.2 /10
Category
Sage X3
7.0 /10

What is Sage X3?

Sage X3 accelerates your entire business鈥 from procurement to production, warehousing, sales, customer service and financial management鈥 and delivers faster insight into costs and performance at every step, on a global scale. Sage X3 offers flexible configuration options and applications to support your industry-specific processes, and can be operated in the Cloud 鈥 managed by Sage 鈥 or in your company data center giving you total control over your IT strategy.

Company Details


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Awards & Recognition

Sage X3 won the following awards in the Enterprise Resource Planning - Midmarket category

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Sage X3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sage X3.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sage X3?

2% Negative
20% Neutral
78% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Respectful

Feature Ratings

Average 79

Supply Chain Management

85

Accounting and Financial Management

84

Job and Project Management

81

Analytics and Reporting

80

Industry Specific Capabilities

80

Service Management

79

BI and Performance Management

77

Human Capital Management

76

Procurement Management

76

Customer Relationship Management

75

Governance Risk and Compliance

74

Vendor Capability Ratings

Average 75

Breadth of Features

81

Business Value Created

78

Quality of Features

78

Usability and Intuitiveness

75

Ease of IT Administration

75

Ease of Data Integration

73

Ease of Customization

73

Product Strategy and Rate of Improvement

73

Ease of Implementation

73

Availability and Quality of Training

72

Vendor Support

69

Sage X3 Reviews

Robert H.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Full featured and customizable solution

Likeliness to Recommend

10 /10

What differentiates Sage X3 from other similar products?

Customization, financial reporting and business analytical tools

What is your favorite aspect of this product?

Customization, financial reporting and business analytical tools

What do you dislike most about this product?

Annoying bugs and back-end is impossible to understand without professional training.

What recommendations would you give to someone considering this product?

You must have qualified ERP staff to support the employees. Regular IT staff doesn't count. You NEED ERP staff.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Jeniriana R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Sage X3 is the most efficient way to run a company

Likeliness to Recommend

9 /10

What differentiates Sage X3 from other similar products?

This is a very complete tool to keep all the financial, accounting and administrative information of a company, especially if it is a small or medium-sized company. In particular, it has helped us to have in order all the accounts of suppliers, regular customers and new customers, helping us to have an organized and up to date work with the accounts.

What is your favorite aspect of this product?

One of the advantages that we have seen of this system is that it has helped us with productivity and to make us more efficient, because the tasks that took us more time to perform in spreadsheets, we can easily perform them in the program, gaining time for other activities. Another great advantage is that we can access this program on any platform, either from the computer or from the mobile and best of all is all the options it gives to control the administrative activities of the company.

What do you dislike most about this product?

What we have seen unfavorable is that, in its free version, it does not provide the full range of options and greatly limits its use, so it became a necessity for us to buy the paid version. Also, some employees have found it difficult to use and adapt to the tool, so it has been necessary to give some talks so that all the departments involved handle it perfectly.

What recommendations would you give to someone considering this product?

If your company is in need of a tool that helps to manage and have control of all income, expenses, pending payments, orders and all the use of the administrative area, Sage X3 will be the best solution, because your employees will save time and will be much more efficient.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Samuel B.

  • Role: Finance
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Fantastic customization capability

Likeliness to Recommend

9 /10

What differentiates Sage X3 from other similar products?

It offers customizations and development methodologies designed to meet every business requirement.

What is your favorite aspect of this product?

It features eCommerce Magento, Salesforce and Sage CRM integrations The user interface is very user friendly because it offers a lot of customization.

What do you dislike most about this product?

It can be expensive to maintain and implement.

What recommendations would you give to someone considering this product?

I would recommend anyone considering the software to opt for third party assistance in customization but once that is done the product is user friendly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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