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What is Sage CRM?
Sage CRM provides sales teams with powerful tools and quick access to the information they need to manage and progress leads and opportunities. It is helping thousands of small and medium sized businesses across the globe automate their sales process. And Sage CRM gives you and your sales team detailed account and pipeline information so you can close deals faster.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Sage CRM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
98 Plan to Renew
84 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sage CRM?
Pros
- Respectful
- Acts with Integrity
- Transparent
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Sales Management
Analytics and Reporting
Lead Management
Account and Contact Management
Activity and Workflow Management
Telephony and Call Center Management
Collaboration
Marketing Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Quality of Features
Vendor Support
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Business Value Created
Breadth of Features
Sage CRM Reviews
Tessa D.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Jul 2023
Great CRM to manage and improve Sales.
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
This service appeals to me since it allows each client to receive a score based on their defined performance, which increases client communication and results in a stronger working connection, which is wonderful to carry out. It also offers a visually appealing, well-structured interface with detailed information on how to use the service, what it is for, and how it may help enhance customer management and company processes.
What is your favorite aspect of this product?
Sage CRM is a fantastic ERP software that is assisting me in understanding and forecasting the finances of my small firm. The demographics and purchase probabilities allow me to better understand my clients. It offers a solution for automating the sales pipeline. It demonstrates the tool for tracking sales and receiving regular information on insights. It allows for future customization of the workflow and interfaces. It is simple to integrate with the system using KPIs and APIs. Its efficiency and user-friendliness. It鈥檚 so much easier to see all of my content now, and it鈥檚 made my work so much more efficient!
What do you dislike most about this product?
This application鈥檚 support irritates us a little because it is very slow to respond along with instant solutions to a question about the service, resulting in a loss of time, annoyance, and confusion for the user, which I hope they improve and update it so that these problems do not occur.
What recommendations would you give to someone considering this product?
Sage CRM is ideal for improving my relationships with potential customers because it allows me to explore each client I have registered and learn about its functionality, performance, and characteristics, allowing me to learn more about my customers and improve my relationships and management with them easily and effectively. I also recommend it as a well-designed search portal that informs me of any data and files related to my company procedures.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Communications
- Involvement: Initial Implementation
Submitted Apr 2025
A flexible business friendly solution for growing
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Shubham T.
- Role: Finance
- Industry: Finance
- Involvement: Initial Implementation
Submitted Feb 2025
Amazing and user friendly software
Likeliness to Recommend
What differentiates Sage CRM from other similar products?
Cost and user friendly software and it provide new user better experience
What is your favorite aspect of this product?
Cost and user friendly
What do you dislike most about this product?
Slow working some time
What recommendations would you give to someone considering this product?
Cost and functions
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
