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Poppulo

Poppulo

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Poppulo
8.4 /10

What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry鈥檚 most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel 鈥 personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details


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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

3% Negative
8% Neutral
89% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Inspires Innovation
  • Appreciates Incumbent Status

Feature Ratings

Average 80

Newsletter Creation

86

Single Sign-On (SSO)

85

Rewards Recognition

84

Employee Directory

83

Application Integration

82

Surveys and Polling

81

Emergency Notification

81

Mobile

80

Intranet

79

Pulse Surveys

79

Instant Messaging

78

Vendor Capability Ratings

Average 77

Business Value Created

81

Quality of Features

80

Ease of Data Integration

79

Ease of Implementation

79

Breadth of Features

78

Ease of IT Administration

78

Vendor Support

78

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

73

Poppulo Reviews

Alyssa L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use and customize

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

Really designed with employee comms in mind. Makes it easy to create and distribute content, and integrate into different data sources.

What is your favorite aspect of this product?

Integration with employee data systems to make it easy to target emails appropriately, Ability to measure effectiveness of comms through thorough metrics.

What do you dislike most about this product?

Edit mode can be a little clunky when copying/pasting content, particularly images and tables. Would also like more variety of templates for more modern-looking emails.

What recommendations would you give to someone considering this product?

Ensure your IT and HRIS teams are on board at implementation in order to promote the integration of employee data.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Saves Time

Kate H.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Fantastic product - recommend!

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

Excellent customer care and dedicated support. New features being developed and feedback welcomed. Great suite of features for internal comms - primarily the integration with people data and targeting capability. Good customisation and ability to build templates.

What is your favorite aspect of this product?

Targeting of communications to specific audiences. Reporting on engagement rates. Overall ease of use.

What do you dislike most about this product?

Reporting functionality could be improved - not the most user-friendly, and reports are a bit clunky.

What recommendations would you give to someone considering this product?

Get a demo from the Poppulo team and quiz them about the features and how implementation/integration would be approached.

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Fair

Andire G.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Improved Communication With Poppulo

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

What makes Poppulo the best is the ease of communication and the fact that it's affordable It's seamless to use too

What is your favorite aspect of this product?

Communication with the team is easy which boosts collaboration The software is affordable and easy to use

What do you dislike most about this product?

I have had no issues with Poppulo

What recommendations would you give to someone considering this product?

I recommend Poppulo for smoothening communication at our workplace

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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