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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson鈥檚 point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
84 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Customer Service Management
Account and Contact Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Nov 2021
Very easy to use, good product
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Inspires Innovation
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Nov 2021
Friendly for a small company
Likeliness to Recommend
Pros
- Continually Improving Product
- Effective Service
- Saves Time
- Respectful
Cons
- Commodity Features
Fred T.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Vendor Management and Renewal
Submitted Nov 2021
Simple well priced product with minimum API's
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Ease of use
What is your favorite aspect of this product?
the UI is just so easy intutive
What do you dislike most about this product?
The mobile app is way to slow
What recommendations would you give to someone considering this product?
Improve the mobile app RAM footprint
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Transparent
