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OneDesk PPM Logo
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OneDesk

OneDesk PPM

Composite Score
8.0 /10
CX Score
8.3 /10
Category
OneDesk PPM
8.0 /10

What is OneDesk PPM?

OneDesk's PPM helps to view with both traditional planning and agile execution as well as Gantt charts, scheduling, and resource assignments.

Company Details


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OneDesk PPM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OneDesk PPM?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 90

Project Portfolio Management

97

Document Management

97

Analytics and Reporting

92

Lifecycle Management

91

Project Management

90

Timesheet Management

89

Tasks and Workflow Management

89

Mobile

88

Risk and Fraud Assessment

87

Resource Planning

83

What If Analysis

79

Vendor Capability Ratings

Average 88

Ease of Implementation

94

Ease of Customization

94

Usability and Intuitiveness

92

Quality of Features

92

Ease of Data Integration

91

Product Strategy and Rate of Improvement

90

Ease of IT Administration

87

Business Value Created

86

Breadth of Features

84

Vendor Support

79

Availability and Quality of Training

79

OneDesk PPM Reviews

Jenny f.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

My user experience with one desk ppm!

Likeliness to Recommend

9 /10

What differentiates OneDesk PPM from other similar products?

It's a powerful platform for customer management unlike other similar platforms.

What is your favorite aspect of this product?

It's very cost efficient for small and medium sized team. It saves time and potential problem in workflow. It's interface is simple and easy to use

What do you dislike most about this product?

It manages projects and helpdesk in one place,so nothing to dislike towards it.

What recommendations would you give to someone considering this product?

It plans your project, assign task and manage costs and budgets ,so I highly recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Nathan g.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Very helpful project management tool

Likeliness to Recommend

9 /10

What differentiates OneDesk PPM from other similar products?

You get multiple features such as helpdesk, project management tool, workflow automation unlike other similar platforms. Also it very cost friendly compared to it's competitors.

What is your favorite aspect of this product?

It's very user friendly tool for managing projects. It provides both solutions for both project management and helpdesk. Also I like how it keeps record of all your project data streamlined.

What do you dislike most about this product?

I have nothing that pisses me off while working with this great platform.

What recommendations would you give to someone considering this product?

It's easy to share task among your team so consider it as your first priority.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Caring

Georgina b.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

fantastic tool for our projects.

Likeliness to Recommend

10 /10

What differentiates OneDesk PPM from other similar products?

It is a very useful tool for project management, managing all our ideas and tasks has been easy through OneDesk, in the same way we have managed to keep track of all the interactions made, expenses and hours spent.

What is your favorite aspect of this product?

It has provided us with the necessary tools to create online collaborations with our work teams, as well as allowing us to create interactions with our potential clients, implementing it in our organization has been easy.

What do you dislike most about this product?

There is no problem in adding so far, given its great features, we can not only manage projects but also create solutions through which we can meet the needs of our customers, always providing the best experiences.

What recommendations would you give to someone considering this product?

Exceptional features to manage ideas, tasks, projects and create solutions for potential clients.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular OneDesk PPM Comparisons

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