NetSuite Cloud Accounting Software Customer Reviews 2025

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NetSuite

NetSuite Cloud Accounting Software

Composite Score

8.1 /10

CX Score

8.4 /10

64 Reviews

What is NetSuite Cloud Accounting Software?

With NetSuite cloud accounting software transform your general ledger, optimize AR, automate AP and streamline tax management. Get a complete view of cash flow and financial performance.

Company Details

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NetSuite Cloud Accounting Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on NetSuite Cloud Accounting Software.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

93 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love NetSuite Cloud Accounting Software?

4% Negative

11% Neutral

85% Positive

Pros

Reliable
Enables Productivity
Respectful
Security Protects

Feature Ratings

Average 79

Expense Management

Accounts Payable Purchase Orders

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Cost Revenue Tracking

Project Accounting

Budgeting Forecasting

Integration APIs

Cash Flow Management

Dashboards, Analytics and Reporting

Reconciliation

Vendor Capability Ratings

Average 78

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation

NetSuite Cloud Accounting Software Reviews

Andy L.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Powerful, intuitive user friendly finance software

Likeliness to Recommend

8 /10

What differentiates NetSuite Cloud Accounting Software from other similar products?

great reporting ans search capabilities

What is your favorite aspect of this product?

comprehensive search

What do you dislike most about this product?

functions can can seem overwhelming

What recommendations would you give to someone considering this product?

great for a mid-sized or larger company

Pros

Reliable
Performance Enhancing
Respectful
Fair

Role: C-Level
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Great product, easy to use, helpful

Likeliness to Recommend

9 /10

Pros

Respectful
Reliable
Trustworthy
Efficient Service

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NetSuite Cloud Accounting Software

What is NetSuite Cloud Accounting Software?

Company Details

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Awards & Recognition

NetSuite Cloud Accounting Software Ratings

85 Likeliness to Recommend

1 Since last award

93 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love NetSuite Cloud Accounting Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

General Ledger Chart of Accounts The general ledger contains the organization鈥檚 accounts for recording assets, liabilities, revenue, and expenses.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, 鈥渨hat-if鈥� scenarios, etc

Integration APIs Ability of the software to interface with legacy and other third party applications.

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

NetSuite Cloud Accounting Software Reviews

Andy L.

Powerful, intuitive user friendly finance software

Likeliness to Recommend

Pros

Great product, easy to use, helpful

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Expense Management

Accounts Payable Purchase Orders

General Ledger Chart of Accounts

Accounts Receivable Invoicing

Cost Revenue Tracking

Project Accounting

Budgeting Forecasting

Integration APIs

Cash Flow Management

Dashboards, Analytics and Reporting

Reconciliation

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Implementation