What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. 91制片厂 surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey 91制片厂er
Templates & Question Library
Multi-Media Support
Mobile Support
Data Analysis and Visualization
Role and User Management
Customizable Branding
Multi-Channel Distribution
Branching and Logic
Collaboration
3rd-Party Integrations
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Vendor Support
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Jeffrey W.
- Role: Sales Marketing
- Industry: Biotechnology
- Involvement: Business Leader or Manager
Submitted May 2023
FEATURES AMAZING OPPORTUNITIES AND AUTOMATION
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
What I love about the platform is that how it is able to automate from all over the platform without having management. Unlike other platforms such as Google Forms, there's always some roadblocker in terms of security or accessibility. With Survey Monkey, the options are really easy to be able to use!
What is your favorite aspect of this product?
I love how easy it is to make the questions and providing a specific measurement and feedback.
What do you dislike most about this product?
I don't like the lack of intregrations with other tools. When trying to complete an NPS scoring or questionnaire in the past, it makes it hard to connect with other tools so I will have to do it manually at times.
What recommendations would you give to someone considering this product?
It's a great product and service and very happy with it! As a Project Manager, I use this very often for measurement of feedback and tooling and Survey Monkey does a great job in giving me that feedback! it automates well!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Allie B.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2023
Easy to use and to send out surveys
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Incredibly easy to used, web based so you can access it from anywhere.
What is your favorite aspect of this product?
How easy it is to quickly create surveys.
What do you dislike most about this product?
Wish collaboration and editing between users was a bit more seamless. It can be cumbersome.
What recommendations would you give to someone considering this product?
Give the lower options a try and see if you need more licenses.
Pros
- Unique Features
- Inspires Innovation
- Client Friendly Policies
- Includes Product Enhancements
Kevin O.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2023
Easy to use and fun to take surveys on, 10/10
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
I feel like survey monkeys is a lot easier to use, less hassle no doubt
What is your favorite aspect of this product?
The simple questions in surveymonkey along with the user inferface
What do you dislike most about this product?
Nothing too much really, I feel like it 's a really good product in terms of surveys
What recommendations would you give to someone considering this product?
Buy it or take surveys on it, it's definitely worth it
Pros
- Caring
- Saves Time
- Includes Product Enhancements
- Continually Improving Product
Cons
- Vendor Friendly Policies
