
What is Microsoft Authenticator?
Conveniently and securely sign in to all your online accounts using multifactor authentication, passwordless sign-in or password autofill with Microsoft Authenticator. With this free app, you can sign in to your personal or work/school Microsoft account without using a password. You鈥檒l use a fingerprint, face recognition, or a PIN for security.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Authenticator?
Pros
- Reliable
- Trustworthy
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
OTP Authentication
Multi-Device Protection
Email Authentication
Biometrics Authentication
Soft Token Authentication
Role and User Management
Browser Push Notifications
Role-Based Multi-Factor Authentication
Hard Token Authentication
Adaptive Authentication (Risk-based)
Dashboards, Analytics and Reporting
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Quality of Features
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Availability and Quality of Training
Microsoft Authenticator Reviews
Karthik R.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Enhancing Security and Convenience
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Microsoft Authenticator stands out from other similar products due to its seamless integration with the Microsoft ecosystem, robust security features, and user-friendly interface. Its ability to generate one-time passcodes, support for biometric authentication, and cloud backup functionality make it a convenient and secure authentication solution for Microsoft accounts and third-party services. Additionally, its cross-platform availability on mobile devices and integration with other Microsoft services like Azure Active Directory provide users with a unified authentication experience across multiple platforms and applications
What is your favorite aspect of this product?
Microsoft Authenticator is its seamless integration with the Microsoft ecosystem. This integration allows users to easily and securely authenticate their Microsoft accounts and access various services such as Azure Active Directory and Office 365. Additionally, the app's support for biometric authentication and cloud backup functionality enhances security and convenience for users.
What do you dislike most about this product?
There may be occasional challenges in setting up and configuring the app, especially for users who are not familiar with authentication apps or the Microsoft ecosystem.
What recommendations would you give to someone considering this product?
Enable Cloud Backup: Enable cloud backup for your authentication codes to ensure you can easily restore them if you switch devices or lose access to your current device. Explore Integration Options: Explore how Microsoft Authenticator integrates with other Microsoft services and third-party applications to streamline authentication across various platforms. Familiarize Yourself with Setup: Take the time to familiarize yourself with the setup and configuration process of Microsoft Authenticator to ensure a smooth experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Rajendra B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
It's secure and easy to use!!
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
Easy to use!!
What is your favorite aspect of this product?
User friendly
What do you dislike most about this product?
Lagging sometimes
What recommendations would you give to someone considering this product?
Multiple accounts in same device will make it slow.
Pros
- Helps Innovate
- Continually Improving Product
- Respectful
- Performance Enhancing

Glory M.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Best in the market
Likeliness to Recommend
What differentiates Microsoft Authenticator from other similar products?
More compatible software which most companies prefer for MFA
What is your favorite aspect of this product?
Biometric identification in mobile devices
What do you dislike most about this product?
Multiple biometric identification request
What recommendations would you give to someone considering this product?
Highly recommended MFA software
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy